827: Unable to get the IP Address of the database server servername.

Source:  Inventory Installation

Severity:  Critical

Explanation:  The installation program initializes the database.

Possible Cause:  The TCP/IP address is in a closed state in the NDS Services program of the Windows* NT*/2000 server you are installing to.

Action:  On Windows NT/2000 server, use the following steps to correct the problem:

  1. From the server desktop, click Start > Settings > Control Panel.

  2. Double-click NDS Services > click Transports > TCP > Open.

  3. Restart the ZfD 3.2 installation program.

Action:  Run the installation program again on the server (NetWare or Windows NT/2000). If the problem persists, contact Novell Technical Services.

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