The agent is not compatible with ZENworks. Please install a ZENworks Remote management agent
Source: Remote Management Console
Severity: Critical
Possible Cause: The agent installed on the managed workstation is not a ZfD 3.2 agent.
Action: Uninstall any third-party remote control agent or remote control application running on the managed workstation.
Action: Install the Remote Management Agent that ships with ZfD 3.2