Novell Documentation: ZENworks for Desktops 3.2 - Troubleshooting and Strategies

Troubleshooting and Strategies

Optimizing Disk Space

The following is a list of a few suggested paths and data types to delete from your file system before imaging in order to make your ZENworks Imaging files smaller.

Temp Folders

C:\TEMP
C:\WINNT\TEMP
C:\DOCUMENTS AND SETTINGS\USERNAME\LOCAL SETTINGS\TEMP

Clear IE Cache

In the Control Panel, open the Internet Options applet and delete the temporary internet files.

Clear Service Pack Files

C:\WINNT\$uninstall_windows_update_folder
C:\PROGRAM FILES\UNINSTALL INFORMATION

Unneeded Applications

Delete applications such as Solitaire, Pinball, and so forth.

Network Cards Support

Most NICs work out of the box with ZENworks Imaging. The Novell ZENworks for Desktops 3.2 Documentation site includes a list of supported NICs. If your NIC is not natively supported, you may need to obtain a Linux driver for your NIC and specify that NIC when creating your ZENworks Imaging boot media. Further information on this process is available in the online documentation.

The ZENworks Lab Guide was tested specifically using Xircom* XCEM 10/100 and Intel* EtherLink 10/100 NICs.

Setting Up a Separate Imaging Server

If you want to Image your ZENworks for Desktops 3.2/Windows 2000 Server system, install another server into a separate eDirectory^TM tree. The ZENworks Imaging server can run on NetWare^®, Windows* NT*, or Windows 2000.