Troubleshooting

This Troubleshooting guide includes troubleshooting strategies for problems that may occur as you use ZENworks^® for Desktops (ZfD) in your production environment.

The guide currently contains troubleshooting strategies that you can apply for the following ZfD3 components:

• Automatic Workstation Import
• Workstation Management
• Workstation Imaging
• Remote Management
• Workstation Inventory
• Documentation Content Changes

As administrators gain experience using ZfD, some unusual or previously untested implementation scenarios and undocumented product limitations will surface. We will gather this feedback from Novell customers and add it to this Troubleshooting guide as it becomes practical to do so.

If you are reading this as a printed documentation customer, we recommend that you visit the ZENworks for Desktops documentation Web site for the most current troubleshooting information.

Documentation Conventions

In Novell^® documentation, a greater than symbol (>) is used to separate actions within a step and items in a cross-reference path.

A trademark symbol (^®, ^TM, etc.) denotes a Novell trademark. An asterisk (*) denotes a third-party trademark.