Unable to launch the scanner on the workstation

Action:  Do the following:

  1. Ensure that the root of the tree on which you have installed Workstation Inventory is trustee of the SYS:\PUBLIC directory of the inventory server on NetWare servers. On Windows NT/2000 servers, ensure that the SYS Share directory exists.
    2.
  2. Check whether the Inventory policies are configured and associated to the workstation or to the container of the workstation.
    3.
  3. Check whether the scan is scheduled in the Workstation Inventory Scheduler.
    4.
  4. Check whether the ZENWORKS directory on the SYS: volume is shared and that users (Everyone users) have special access for Windows NT/2000 servers.
    5.
  5. On NetWare servers, the PUBLIC\ZENWORKS directory should have Create rights.
    6.