5.3 Refreshing the Device

An agent refresh is necessary in order to retrieve the audit event configuration settings. An audit event is generated only if the event is found to be enabled in the audit event configuration settings, and if the action is performed after the refresh. The audit event data then must be uploaded and processed by the server. You can either wait for the scheduled agent refresh to complete, or you can manually refresh the agent. To perform a manual refresh, in the notification area of the device, right-click the icon, then click Refresh. For more information on the agent events process, see

Considering the Remote Management File Transfer event for this workflow, after a remote management file transfer occurs, an audit event is generated. To perform a remote file transfer, see Managing a File Transfer Session in the ZENworks 2017 Remote Management Reference.