1.0 Supported Devices for Mobile Management

Mobile Management capabilities are supported on the following devices:

Device

Functionality

Android version 4.4 and newer

Android 5.0 or newer (for Android enterprise enrollment)

  • Security Policy Enforcement

  • Device

  • Email synchronization for Exchange ActiveSync accounts

  • Device Management: Refresh Device, Send Message, Lock Device, Unlock Device, and Unenroll (Full Wipe and Selective Wipe)

Users enroll their Android devices by installing the ZENworks Agent App on their devices.

iOS version 9 and newer

  • Security Policy Enforcement

  • Device Control Policy Enforcement

  • Remote configuration and email synchronization of Exchange ActiveSync accounts

  • Installation of Apps through bundles

  • Installation of Configuration Profile

  • Subscription to Apple Volume Purchase Program

  • Enrollment through the Apple Device Enrollment Program

  • Enrollment using Apple Configurator

  • Device Management: Refresh Device, Send Message, Lock Device, Unlock Device, and Unenroll (Full Wipe and Selective Wipe)

An MDM profile installed on iOS devices enables enrollment of these devices to the zone.

Devices using Exchange ActiveSync version 12.0 and newer

  • Email synchronization for Exchange ActiveSync accounts

  • Security Policy Enforcement

  • Device Control Policy Enforcement

  • Device Management: Unenroll Device (Full Wipe)

  • ActiveSync enrollment for the following device platform is also included:

    • Windows version 8 and newer

Apple TV (Experimental)

The following features are supported on Apple TV on an experimental basis and should be used for evaluation purposes only:

  • Enrollment of Apple TV devices using the Apple Device Enrollment Program

  • Assignment of iOS profile bundles to Apple TV devices.

We do not support deployment of these features in a production environment. Technical support will not be provided for any issues reported on these features.