2.0 ZENworks Mobile Management Workflow Configuration Tasklist

To use the Mobile Management feature, refer to the following workflow in the order of the listed tasks:

Task

Details

Review concepts essential to understand the Mobile Management feature.

For information, see Overview.

Configure a user source in the ZENworks Management Zone.

For instructions, see Configuring User Sources.

Configure an MDM Server to enable communication with mobile devices.

For instructions, see Configuring an MDM Server.

Enable push notifications on Android and iOS devices.

For instructions, see Enabling Push Notifications.

(Optional) Configure a proxy server for all mobile management related communication.

For instructions, see Configuring an MDM Server.

Create and assign device control and mobile security policies to secure the mobile devices.

For instructions, see Securing a Device.

Provision and manage apps or configuration profiles on iOS devices.

For instructions, see Provisioning Applications.

Subscribe to the Apple Volume Purchase Program.

For instructions, see Subscribing to Apple VPP.

Add Device Enrollment Program (DEP) role to the MDM Server to enable enrollment of device using Apple’s DEP.

For instructions, see Integrating with Apple Device Enrollment Program.

Use Android Enterprise to manage Android devices in the work profile and work-managed device mode.

For instructions, see Integrating ZENworks with Android Enterprise.

Configure and manage email access on mobile devices by configuring an ActiveSync Server and by creating and assigning a Mobile Email Policy.

For instructions, see Configuring Email Access.

Create and assign an enrollment policy.

For instructions, see Enrolling a Device.

Enroll devices using:

iOS

  • Apple Device Enrollment Program

  • Apple Configurator

  • ZENworks User Portal

Android

  • Basic mode (uses the Device Admin API): Download ZENworks app directly from Google Playstore or through the ZENworks User Portal.

  • Work Profile: Download ZENworks app directly from Google Playstore or through the ZENworks User Portal.

  • Work-managed device mode: Through the ZENworks Agent App.

For instructions, see Enrolling a Device.

Manage and maintain mobile devices in the ZENworks Management Zone.

For instructions, see Managing a Device.