Before enrolling a mobile device to ZENworks, you need to ensure that the following prerequisites are met. Prerequisites that are specific to a mobile device platform or a type of enrollment will be explained in the relevant sections:
|
Task |
Details |
|---|---|
|
Add a User Source |
For more information, see Configuring User Sources. |
|
Add an MDM Server |
For more information, see Configuring an MDM Server. |
|
Enable Push Notifications |
For more information,Enabling Push Notifications. |
|
Create and assign a Mobile Enrollment Policy |
For more information, Creating and Assigning a Mobile Enrollment Policy. |
|
Add an ActiveSync Server (Optional) |
If you want to enable ZENworks to synchronize emails for Exchange ActiveSync accounts, an ActiveSync server should be configured. For more information, see Configuring an ActiveSync Server. |
|
Create and assign a Mobile Email Policy (Optional) |
If you want to enable ZENworks to manage the corporate emails sent and received on the device, then create and assign a Mobile Email Policy. For more information, see Creating and Assigning a Mobile Email Policy. |
IMPORTANT:If the ZENworks MDM Server is in the DMZ and after upgrading the zone to the ZENworks 2020 release version, if you face issues while enrolling or managing iOS and Android devices, ensure that you open the ZooKeeper ports 6789, 6790 and 6791 between the Primary Server on the network and the MDM Server in the DMZ. For more information on ZooKeeper, see Managing ZooKeeper.