Mobile Device Refresh Schedule

The Device Refresh Schedule panel lets you determine how often a mobile device contacts a ZENworks Server to update information (bundle, policy). You can use a manual refresh schedule or a timed refresh schedule.

NOTE:If you are configuring the refresh schedule on a device folder or a device, you need to click Override settings before you can modify the settings.

Manual Refresh

If you want a device refreshed only when its user manually initiates the refresh, select Manual Refresh, then click Apply. Users can initiate a refresh by clicking the refresh icon located on the ZENworks app on the device.

Timed Refresh

This option ensures that for multiple devices that have the same refresh schedule, the ZENworks Server does not initiate their refresh at the same time. The default value is 120 minutes and the minimum value that you need to set is 60 minutes. For example, if you have 1000 devices with the same refresh schedule, you might overburden your ZENworks Server. By selecting this option, the server waits a randomly generated amount of time before initiating the refresh on these devices.

Fill in the following fields to define the schedule:

Days, Hours, Minutes: Specifies the maximum amount of time within which the mobile devices should refresh. For example, to set the refresh time as 8.5 hours, you would specify 0 Days, 8 Hours, 30 Minutes.
Click Apply to save the settings.

The refresh interval is not reset until the device refresh is complete.