A firm understanding of the organization’s business and technical requirements and the existing infrastructure components that will take part in the Micro Focus ZENworks system is the first step in developing a solid design that meets the immediate and future needs of the organization.
IMPORTANT:Throughout this document, we refer to the need for proper documentation of the ZENworks system as it is of utmost importance. Documentation is a complete and accurate reference to the system you have designed and built, but most importantly, it is a reference for the future. As individuals transition in and out of the IT organization, the design documents become a reference as new employees learn the infrastructure they support, including techniques, policies, and design decisions. This documentation is also a good reference for others within the organization who might not be involved in the day-to-day management of the ZENworks environment, but are involved in the management of other projects that might have an impact on the ZENworks environment, including dependencies.
The following activities should be performed during the pre-design phase of implementing ZENworks: