A.2 A new CA is activated when a device is in the lost state

When the device is in a lost state during the CA remint process, a new CA is activated the Mac MDM devices will not be able to communicate with the server.

Workaround:

  1. Download the trust profile by visiting https://<server address>/endpoint/apple/trust.

  2. Perform steps 1 through 7 mentioned in Section 5.0, Enrolling Mac MDM using the OTA Profile

  3. Initiate the Refresh Device quick task for the device.