1.0 Supported Devices for Mobile Management

Mobile Management capabilities are supported on the following devices:

Device

Functionality

Android 5.0 or newer (Work Profile enrollment)

Android 6.0 or newer (Work-managed device enrollment)

  • Security Policy Enforcement

  • Device Control Policy Enforcement

  • Email synchronization for Exchange ActiveSync accounts

  • Device Management: Refresh Device, Send Message, Lock Device, Unlock Device, locating the device and Unenroll (Full Wipe and Selective Wipe)

  • Remote configuration and installation of apps through bundles

  • Enrollment as work profile mode, work-managed device mode.

The ZENworks Agent app installed on Android devices enables in managing these devices.

iOS version 10.x and newer

  • Security Policy Enforcement

  • Device Control Policy Enforcement

  • Remote configuration and email synchronization of Exchange ActiveSync accounts

  • Installation of Apps through bundles

  • Installation of Configuration Profile

  • Managing Intune Apps (enrollment is not required to use this feature)

  • Subscription to Apple Volume Purchase Program

  • Enrollment through the Apple Device Enrollment Program

  • Enrollment using Apple Configurator

  • Device Management: Refresh Device, Lock Device, Unlock Device, enabling lost mode, locating the device, reboot/shutdown of the device, enabling activation lock bypass and Unenroll (Full Wipe and Selective Wipe)

The MDM profile installed on iOS devices enables in managing these devices.

Devices using Exchange ActiveSync version 12.1 and newer

  • Email synchronization for Exchange ActiveSync accounts

  • Security Policy Enforcement

  • Device Control Policy Enforcement

  • Device Management: Unenroll Device (Full Wipe)

  • ActiveSync enrollment for the following device platform is also included:

    • Windows version and newer

Apple TV (Experimental)

The following features are supported on Apple TV on an experimental basis and should be used for evaluation purposes only:

  • Enrollment of Apple TV devices using the Apple Device Enrollment Program

  • Assignment of iOS profile bundles to Apple TV devices.

We do not support deployment of these features in a production environment. Technical support will not be provided for any issues reported on these features.