11.1 Creating a Mobile Email Policy

  1. On the Modern Management > Getting Started page, navigate to the Managing iOS/iPadOS devices > Email Policy section and click Create Email Policy.

    Alternatively, from the left hand side navigation pane of ZCC, navigate to Policies > New > Policy.

  2. On the Select Platform page, select Mobile, then click Next.

  3. On the Select Policy Category page, select General Mobile Policies, then click Next.

  4. On the Select Policy Type page, select Mobile Email Policy, then click Next.

  5. On the Define Details page, specify a name for the policy, select the folder in which to place the policy, then click Next.

  6. On the Automatic Email App Configuration page, the settings in the Corporate column are applied to devices whose ownership is defined as Corporate. The settings in the Personal column are applied to devices whose ownership is defined as Personal. Set the following values and click Next.

    • Account Name: Specify the email account name that will appear on the email account configured on the device.

    • Period to sync email: Syncs emails to the device as per the number of days set in this field. Set an appropriate value to indicate the period of time for email messages to be displayed on the device.

    • Allow messages to be moved to other email accounts: Enables the user to move emails between email accounts. Also, it allows the user to reply or forward email messages from another email account rather than from the original email account.

    • Allow recent addresses to be synced: Enables recent addresses to be synced to the email account configured on the device.

    • Use account in third party applications: Enables the user to send emails from a third party application.

    • Allow the use of Mail Drop to send large attachments: Enables the user to attach large files in emails using the Mail Drop feature. Using this feature, you can upload attachments up to 5 GB. Applicable on iOS version 11.0 or later versions.

    • Platform Support: The platform columns show support for a setting. A green dot indicates that the platform supports the setting. These settings are currently supported for iOS (iOS 8 or higher) versions only.

    • Do not use ZENworks Server as Proxy Server: You can ignore this option if you want to use the ZENworks Server as the proxy server to send or receive mails on the device. However, if you want to directly connect to a configured ActiveSync Server to relay emails to your device, then select this option. If this option is selected, from the ActiveSync Server drop-down list, select a specific ActiveSync Server from the list of configured ActiveSync Servers in ZCC. If an ActiveSync Server is not already configured in ZCC, then this feature will be disabled.

  7. On the Summary page, you can perform the following actions:

    • Create as Sandbox: Creates a Sandbox-only version of the policy. A Sandbox version of a policy enables you to test it on your device before actually deploying it

    • Define Additional Properties: Enables you to edit the default settings configured in the policy.

    Click Finish to complete creating the policy.