3.1 Creating Administrators

To create an administrator account:

In ZENworks Control Center, in the left pane, click Configuration.
Click the Administrators tab.
In the Administrators panel, click New > Administrator to display the Add New Administrator dialog box.
Fill in the fields:

Create a New Administrator by Providing Name, Password: Select this option if you want to create a new administrator account by manually specifying the name and password.

When specifying a name, do not use characters such as / \ * ? : " ' < > | ` % ~. These characters are invalid and are not allowed in administrator names. For more information on conventions to follow, see Naming Conventions in ZENworks Control Centerin the ZENworks Control Center Reference.

Administrator login names with Unicode characters are case sensitive. Ensure that you use the correct case for each character in the login name when it contains Unicode characters.

The new administrator can change the password the first time he or she logs in by clicking the icon located next to the Logout link in the upper-right corner of ZENworks Control Center.

Based on User(s) in a User Source: Select this option if you want to create a new administrator account based on information from your user source. To do so, click Add, then browse for and select the user you want.

Give this Administrator the Same Rights as I Have: By default, new administrator accounts are granted View rights in the Management Zone, which means that they can log in and see most information but cannot modify any of it.

Select this option if you want to assign the new administrator the same rights that you have as the currently-logged in administrator. Otherwise, you will need to assign rights to the administrator after the administrator account is created.
In the Multi-Factor Authentication field, you can inherit the setting from Administrator Group, enable, or disable the Multi-Factor Authentication setting for the administrator.
When you have finished filling in the fields, click OK to add the new administrator.
Assign rights to the new administrator using any of the following methods:
- Assign rights directly to the administrator account. For instructions, see Section 6.0, Assigning Rights.
- Add the administrator to an administrator group. The administrator receives all rights assigned to the group. For information about creating groups and adding administrators to them, see Section 4.0, Managing Administrator Groups.
- Assign an administrator role to the administrator account. The administrator receives all rights assigned to the role. For information about creating and assigning roles, see Section 5.0, Managing Administrator Roles.

You can also use the admin-create command in zman to create an administrator account. For more information, see Administrator Commands in the ZENworks Command Line Utilities Reference.

NOTE:

By default, Multi-Factor Authentication will be disabled for the default super Administrator that is created during installation. If you forget the password for the super Administrator, you can either create an alternate super administrator with Multi-Factor Authentication disabled or contact Global Technical Support to reset the password. As a best practice, create an alternate super administrator.
You cannot create ZENworks administrators from Azure AD user source.