You can retrieve device logs using the Retrieve Logs quick task. The Retrieve Logs quick tasks enables you collect either full logs (zeninfo) or specific logs on the ZENworks Managed devices with ZENworks 24.2 or later versions. You can:
Collect Full Logs: Select this option to collect full logs. By default, the Collect Full Logs option is selected.
Collect Specific Logs: Select this option to collect specific set of log files for the selected device(s).
Adaptive Agent Logs: Collects ZENworks agent logs, Remote Management, ZeUS, zpm logs
Appliance Logs: Collects Appliance Jetty, datamodel services, firstboot/migration logs
Primary Server Logs: Collects Primary Server logs loader, admin/client management services, kafka, zookeeper, api-gateway, joinproxy logs
Satellite Server Logs: Collects logs related to satellite roles and jetty service
Operating System Logs: Collects Linux Operating System logs under /var/log
Vertica Logs: Collects Vertica related logs
Database Logs: Collects PostgreSQL log
Protect logs with password: Check this option, If you want to protect the log files by setting a password, and then enter a password. Re-enter the password to confirm. Only if both the entered passwords match, you can click OK to display the QuickTask Status dialog box.
To initiate the Retrieve Logs quick task, see Initiating a Quick Task.