The purpose of this System Planning, Deployment, and Best Practices Guide is to describe the items that need to be considered when designing ZENworks Service Desk solution and deploying it across small and large scale enterprises.
The information in this guide is organized as follows:
This guide is intended for administrators.
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ZENworks Service Desk is supported by other documentation that you can use to learn about and implement the product. For additional documentation, see ZENworks Service Desk documentation site