1.28 Creating Custom Field Lists
Lists can be created as a data type option within custom fields across the application. The can be created for Item Category and Item Type custom fields, Classifications for requests and system-wide custom fields activated by an Administrator. Lists allow a User to create a series of entries for a custom field that will appear as a drop-down option list.
1.28.1 Creating a New List Entry
To create a new list entry within the List Contents field:
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Right click the Entries link
The Create option is displayed
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Click Create
A New node link displayed
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Enter the name of the field
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Click outside the field to save the entry
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Repeat this process until all list entries have been added
To create a nested list, right click on the relevant list entry and repeat the above process.
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To move an existing entry to a new position, select the entry, then drag and drop the entry into its new location
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When all the relevant details have been defined for the custom field, click Save.
1.28.2 Creating Nested List Entries
List entries can be expanded to include nested options.
To create a nested list:
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Right-click the relevant list entry header
The Create, Rename, Delete and Make Default options are displayed.
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Select Create
A text box will appear under the list entry.
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Enter the name for the list entry
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Click away from the text box to commit and save the change
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Move an existing list entry to a new position, if required
Select the entry, then drag and drop the entry into its new location
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The above steps can be repeated until the nested list is complete.
1.28.3 Renaming a List Entry
Any list entry can be renamed.
To rename a list entry:
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Right-click the list entry link
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Click Rename
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Edit the field content
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Click away from the text field to save the change.