A.0 Override Password

The Endpoint Security Agent provides several features that are intended for use only by a ZENworks administrator or by a user under the direction of a ZENworks administrator. These features are grouped together in the Endpoint Security Agent’s About dialog box.

In order for these Administrator features to be available, a ZENworks Adaptive Agent override password must be configured in ZENworks Control Center. To configure the password:

In ZENworks Control Center, click Configuration.
In the Management Zone Settings section, click Device Management, then click ZENworks Agent.
In the Agent Security section, turn on the Enable an override password for the ZENworks Adaptive Agent option, then click Change to set the password.
After setting the password, click OK (at the bottom of the page) to save the changes.

When you use an override password on a device, we recommend the following practice:

If you are the one using the override password on a device, you can use the password as defined in the Agent Security settings.
If you are allowing a user to access the Administrator options, you should generate a password key for the user. The key functions like the override password but allows you to specify who can use the key, what device it can be used on, and when the key expires. Using a key enables you to maintain the security of your override password and impose restrictions on the key. For information about generating a key for the override password, see Password Key Generator in the ZENworks 11 SP2 Endpoint Security Utilities Reference.