Before upgrading a Satellite or managed device from ZENworks Configuration Management 10.2.2/10.3.x, to ZENworks 11, you must complete the following tasks:
Ensure that the device meets the minimum system requirements for ZENworks 11 SP2.
For more information, see Managed Device Requirements
in the ZENworks 11 SP2 Server Installation Guide.
Ensure that the Microsoft .NET 3.5 SP1 or later framework and its latest updates are installed and running on the device.
Ensure that Windows Installer 3.1 or later is installed.
(Conditional) If you are upgrading from ZENworks Configuration Management 10.2.2/10.3.x, to ZENworks 11 ensure that the ZENworks Endpoint Security Management client is not installed on the device. If the client has been installed on the device, you must uninstall it before upgrading the device to ZENworks 11 SP2.
Ensure that all the Primary Servers in the zone have been upgraded to ZENworks 11 SP2.
If you choose to deploy the System Update in stages, ensure that the stage that you create contains at least one stage member (an individual device and a group that contain devices).
If you have a Windows Vista managed device that has ZENworks 10 Configuration Management SP3 (10.3.0) registered to a ZENworks 10 Configuration Management SP3 Primary Server, the managed device fails to contact the server after you upgrade the server to ZENworks 11 SP2. To reconnect the managed device with the ZENworks 11 Primary Server, do one of the following:
Option 1: Upgrade the managed device to 10.3.1, and then to ZENworks 11 SP2.
Option 2: If you choose not to upgrade the managed device to ZENworks 11 SP2, unregister the device from the ZENworks Configuration Management 10.3 zone and manually register it to the ZENworks 11 SP2 Primary Server by using the zac reg command.