4.2 Using the Full Disk Encryption Agent

To use the ZENworks Full Disk Encryption Agent to enable user capturing on a device, you must know the FDE Administrator password for the policy assigned to the device, or you must know the ZENworks Adaptive Agent override password or key.

  1. On the device, double-click the icon in the notification area, then click Full Disk Encryption.

  2. In the Full Disk Encryption Agent Actions section, click About to display the About dialog box.

  3. Click the Commands button.

  4. Supply the password to display the Commands dialog box.

  5. Click the Enable User Capture button.

    You can verify the setting by viewing the agent status (in the About dialog box) and looking at the PBA Self Initialization Mode value. If user capturing is enabled, the value is WINDOWS_CRED_SELFINIT.

  6. Exit the Full Disk Encryption Agent and restart the device.

    Until the device restarts and the correct user’s credentials are captured, the device’s security is compromised. Immediately restarting the device minimizes this possible security threat.