You can upgrade the managed devices and Satellite Servers to ZENworks 11 SP3 if they have any of the following versions installed:
ZENworks 10 Configuration Management (10.3.4)
ZENworks 11 and later
You cannot upgrade Windows 2000 managed devices that have ZENworks Configuration Management 10.3.4 installed because Windows 2000 is not a supported platform for managed devices in ZENworks 11 SP3. However, Windows 2000 managed devices that have ZENworks Configuration Management 10.3.4 installed can still communicate with a ZENworks 11 SP3 Primary Server.
To upgrade the managed devices and Satellite Servers to ZENworks 11 SP3, review the following sections: