14.4 Viewing Log Files

  1. Access the Logging dialog box. If you need instructions, see Section 14.2, Accessing the Logging Settings.

  2. Click one of the following buttons to display the log file you want:

    • View Service Log: This log contains any Full Disk Encryption messages generated by the ZESService.exe process. This agent process performs the majority of activaties for Full Disk Encryption.

    • View User Log: This log contains any Full Disk Encryption messages generated by the ZESUser.exe process. This agent process executes agent commands (such as creating diagnostic packages) through the user interface.

    • View Interface Log This log contains any Full Disk Encryption messages generated by the ZESZid.exe process. This agent process communicates policy data between the Adaptive Agent and the ZESService.exe process.

  3. When you are finished viewing log files, click OK to exit the dialog box.