We recommend that you implement the following backup best practices:
Take reliable backups of the ZENworks database and Audit database on a regular basis. For instructions, see the ZENworks 11 SP4 Database Management Reference.
Procure and note the credentials of the databases:
For the embedded Sybase ZENworks database, use the following command:
zman dgc -U administrator_name -P administrator_password
For the embedded Sybase Audit database, use the following command:
zman dgca -U admimistrator_name -P administrator_password
For an external database, contact the database administrator.
Take a reliable backup of the Primary Server (this only needs to be done one time). For instructions, see Backing Up a ZENworks Server
in the ZENworks 11 SP4 Disaster Recovery Reference.
Take a reliable backup of the Certificate Authority. For instructions, see Backing Up the Certificate Authority
in the ZENworks 11 SP4 Disaster Recovery Reference.