Source: ZENworks Desktop Management; Workstation Inventory; Sender and Receiver
Severity: Critical
Explanation: The Inventory component accesses the files in the directory for processing the scan information.
Action: Ensure that the directory exists on the Inventory server.
Action: If the source of the problem is the Receiver component, restart the Receiver from the Service Manager. For more information, see "Understanding the Inventory Service Manager" in "Workstation Inventory" in the Novell ZENworks 6.5 Desktop Management Administration Guide.
If the source of the problem is the Sender component, you do not need to restart the Sender because the roll-up time scheduled in the Roll-Up policy triggers the Sender.