Source: ZENworks Desktop Management; Workstation Inventory; Data Export Tool
Severity: Informational
Explanation: The Data Export tool uses the Inventory database populated with the scan data of the workstations. This message is displayed when the database does not contain inventory information of the workstations.
Action: Ensure that the Inventory setup is properly configured, and that the workstations are scheduled for scanning. Verify from the status logs whether the scan data has been stored successfully in the Inventory database. For more information, see "Monitoring Workstation Inventory Using Status Logs" in "Workstation Inventory" in the Novell ZENworks 6.5 Desktop Management Administration Guide.