ZENworks Reporting encountered an error because of Crystal Reports. For more information, see the ZENworks error message online documentation at http://www.novell.com/documentation

Source:  ZENworks Desktop Management; Workstation Inventory; Reporting

Severity:  Critical

Possible Cause:  ZENworks Reporting requires Microsoft Data Access Component (MDAC) version 2.6 or later. This error occurs if the recommended MDAC version is not installed on the machine running ConsoleOne.

Action:  Install MDAC version 2.6 or later. You can download it from the Microsoft Web site.

Possible Cause:  The ZENworks database is not synchronized with the Inventory ConsoleOne snap-ins of ZENworks 6.5 Desktop Management.

Action:  Install and use the Inventory ConsoleOne snap-ins of ZENworks 6.5 Desktop Management to view the data from the ZENworks database. For more information, see "Installation" in the Novell ZENworks 6.5 Desktop Management Installation Guide.