Source: ZENworks Desktop Management; Workstation Inventory; Sender and Receiver
Severity: Critical
Explanation: The Property file contains the roll-up information of the .zip file. For each roll-up scheduled by the Sender, the .str files from the entmergedir directory are placed in entpushdir directory and compressed to a .zip file. The .zip file is again compressed with a .prp file into a .zip file.
The Sender and the Receiver read the property file in the .zip file to verify if the compressed file is in .zip format and if the .zip file is an Inventory .zip file. The inventory components also read the file to get the roll-up information of the .zip file.
This error occurs if the Sender or the Receiver is unable to read the .prp file.
Possible Cause: The entpushdir directory is not found on the Inventory server.
Action: Ensure that the entpushdir directory exists on the Inventory server.
Possible Cause: There is no Read access for the files in the entpushdir directory.
Action: Ensure that the files have Read access.
Action: If the source of the problem is the Receiver component, restart the Receiver from the Service Manager. For more information, see "Understanding the Inventory Service Manager" in "Workstation Inventory" in the Novell ZENworks 6.5 Desktop Management Administration Guide.
If the source of the problem is the Sender component, you do not need to restart the Sender because the roll-up time scheduled in the Roll-Up policy triggers the Sender.