Source: ZENworks Desktop Management; Workstation Inventory; Receiver
Severity: Critical
Explanation: The Receiver on the Inventory server that has the database attached to it copies the files from the entpushdir to the dbdir directory after the .zip file is received from the lower-level Inventory server.
Possible Cause: The disk on the Inventory server is full.
Action: Ensure that there is free disk space on the Inventory server.
Possible Cause: The directory that contains the files does not exist.
Action: Ensure that the directory exists on the Inventory server.
Possible Cause: There is no Write access to the files in the directory.
Action: Ensure that the directory has Write access for the files in the directory.
Action: If the source of the problem is the Receiver component, restart the Receiver from the Service Manager. For more information, see "Understanding the Inventory Service Manager" in "Workstation Inventory" in the Novell ZENworks 6.5 Desktop Management Administration Guide.
If the source of the problem is the Sender component, you do not need to restart the Sender because the roll-up time scheduled in the Roll-Up policy triggers the Sender.