Source: ZENworks Desktop Management; Workstation Inventory; Sender
Severity: Critical
Explanation: This error occurs when the Sender cannot establish the connection with the Receiver.
Possible Cause: The Receiver address in the eDirectory is not correct.
Action: Specify a valid address for the Receiver in the Roll-Up policy. For more information, see "Configuring the Roll-Up Policy" in "Workstation Inventory" in the Novell ZENworks 6.5 Desktop Management Administration Guide.
Possible Cause: The Receiver is down.
Action: Restart the Receiver. If the problem persists, restart the ZENworks 6.5 Desktop Management components.
Possible Cause: The address is not properly configured in eDirectory.
Action: Verify the Receiver address in eDirectory with the address of the Receiver that the Sender is establishing the connection with.
Possible Cause: The network is down.
Action: Ensure that the network is up and running and the network connections are active.