Source: ZENworks Desktop Management; Workstation Inventory; TCP Receiver
Severity: Critical
Explanation: Files such as .str and .zip are converted from ZENworks for Desktops 4.x to ZENworks 6.5 Desktop Management format.
Possible Cause: The files are not found in the appropriate directories.
Action: Restart the TCP Receiver from the Service Manager. For more information, see "Understanding the Inventory Service Manager" in "Workstation Inventory" in the Novell ZENworks 6.5 Desktop Management Administration Guide.
Action: If the problem persists, contact Novell Support.