Source: ZENworks Desktop Management Remote Management Console
Severity: Critical
Possible Cause: The workstation is not authenticated to Novell eDirectoryTM.
Action: Contact Novell Support.
Possible Cause: The Middle Tier server might be down or configured incorrectly. A Middle Tier server is required if the managed workstation does not have the Novell ClientTM installed.
Action: Contact your system administrator to configure the Middle Tier server correctly.
Possible Cause: Service Location Protocol (SLP) is not configured correctly for your network. This is required if the managed workstation requires the Novell Client.
Action: Contact your system administrator to configure SLP correctly.