Source: ZENworks Desktop Management Remote Management Console
Severity: Informational
Possible Cause: The password-based authentication mode has been disabled in the relevant Remote Control policy.
Action: Enable Password-Based Remote Management in the relevant Remote Control policy.
Possible Cause: The managed workstation might not have been imported in eDirectory. This is required to perform Remote Management operation via directory-based authentication.
Action: Import the workstation to the eDirectory tree.