ZENworks Mobile Management provides advanced device control and policy management for iOS, Android, and other ActiveSync-enabled devices from a single administrative console. With ZENworks Mobile Management, you can address the mobile management issues facing your organization today, including BYOD (bring your own device), security, application management, asset and inventory management, and compliance. |
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Getting Startedshow descriptions | view | last update |
Product Evaluation
Provides details about evaluating ZENworks Mobile Management if you don't have a product license. |
09/15/2015 | |
Deployment Quick Start
Lists the tasks required to set up a functioning ZENworks Mobile Management system. |
09/15/2015 |
Installationshow descriptions | view | last update |
Server Release Notes
Lists known issues for the ZENworks Mobile Management server in the current release. |
10/19/2015 | |
Installing a ZENworks Mobile Management Server
Diagrams the system architecture and provides system requirements and instructions for installing the ZENworks Mobile Management server to Windows Server 2003, 2008, or 2012. |
10/19/2015 | |
Updating an Existing System
Helps you update an existing ZENworks Mobile Management system to a newer version. |
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- Update Process and Recommendations
Provides specific instructions and recommendations for each version update. |
10/19/2015 | |
- Using Update Manager
Helps you use the Update Management dashboard to check for server updates and apply them. |
09/15/2015 |
Configurationshow descriptions | view | last update |
Creating an Organization
Helps you create an organization. An organization is the basic management unit of the ZENworks Mobile Management system. It includes the users and mobile devices to be managed, the policies and schedules used to managed the devices, and additional management and configuration resources. |
10/19/2015 | |
Connecting to ActiveSync and LDAP Servers
Helps you add ActiveSync and LDAP servers to your organization. Adding ActiveSync serves enables you to manage policies and synchronize email for ActiveSync users. Adding LDAP servers lets you leverage LDAP users, folders, and groups for management purposes within your system. |
10/19/2015 | |
Adding ZENworks Mobile Management Servers to a GroupWise Mobility System
Helps you configure a GroupWise Mobility system to work with ZENworks Mobile Management. |
09/15/2015 | |
Adding Users
Helps you create ZENworks Mobile Management accounts for mobile device users. |
09/15/2015 | |
Configuring Policy Suites
Helps you create and configure the policy suites for your organization's users. You can have one policy suite for all users or multiple policy suites for different groups of users. |
10/19/2015 | |
Default Policy Settings Reference
Lists the settings for the default policy suite for each security level (Low, Moderate, Strict, and High). |
10/19/2015 | |
Configuring Apple Push Notification Service for iOS Devices
Helps you set up Apple Push Notification service for your organization. This service enables the ZENworks Mobile Management server to securely communicate with iOS devices. |
09/15/2015 | |
Configuring Novell Push Notification Service for iOS Devices
Helps you set up Novell Push Notification service for your organization. This service enables you to send group notifications from the ZENworks Mobile Management dashboard to iOS devices. |
09/15/2015 | |
Configuring Google Cloud Messaging Service for Android Devices
Helps you set up the Google Cloud Messaging service for your organization. This service enables the ZENworks Mobile Management server to notify Android devices that it is time to synchronize with the system. |
12/22/2016 | |
Distributing ZENworks Mobile Management for iOS as an Enterprise App
Helps you distribute an Enterprise version of the iOS app. Unlike the iOS App Store app, the iOS Enterprise app is enabled for background processing, which means it can automatically synchronize user/device statistics and location data with the ZENworks Mobile Managment Server. |
09/15/2015 | |
Configuring Compliance Requirements for Device Access
Helps you restrict access to resources (ActiveSync connections, files, apps, and so forth) based on a device's state of compliance. Compliance can be determined by a set of configurable criteria, user names, or device information such as phone number, unique ID, type, model, and OS. |
09/15/2015 | |
Certificate Management
Helps you restrict access to resources (ActiveSync connections, files, apps, and so forth) based on a device's state of compliance. Compliance can be determined by a set of configurable criteria, user names, or device information such as phone number, unique ID, type, model, and OS. |
09/15/2015 |
Device Enrollmentshow descriptions | view | last update |
Supported Devices
Lists the device models that ZENworks Mobile Management supports. |
10/19/2015 | |
Device Functionality Comparison
Compares the features and functionality available on each supported device platform. |
11/04/2015 | |
Android Devices
Helps you install the ZENworks Mobile Management app on Android devices and enroll the devices. |
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- Enrolling Android Devices
Helps you install the ZENworks Mobile Management app on an Android device and enroll the device with the ZENworks Mobile Management system. |
09/15/2015 | |
- Enrolling Android TouchDown Devices
Helps you install the ZENworks Mobile Management app on an Android device that is using NitroDesk TouchDown and enroll the device with the ZENworks Mobile Management system. |
09/15/2015 | |
iOS Devices
Helps you install the ZENworks Mobile Management app on iOS devices and enroll the devices. |
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- Enrolling iOS Devices
Helps you install the ZENworks Mobile Management app on an iOS device and enroll the device in the ZENworks Mobile Management system. |
09/15/2015 | |
- Enrolling iOS TouchDown Devices
Helps you install the ZENworks Mobile Management app on an iOS device that is using NitroDesk TouchDown and enroll the device in the ZENworks Mobile Management system. |
09/15/2015 | |
- Enrolling iOS DEP Devices
Helps you enroll iOS devices issued through the Apple Device Enrollment Program (DEP). |
10/19/2015 | |
- Enrolling iOS Devices with Apple Configurator
Helps you use Apple Configurator with ZENworks Mobile Management to quickly provision iOS devices, enroll the devices with a ZENworks Mobile Management server, and stage each device with the appropriate MDM profiles. |
10/19/2015 | |
Non-Supported ActiveSync Devices
Helps you enroll ActiveSync devices for which the ZENworks Mobile Management app is not available. |
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- Enrolling Non-Supported ActiveSync Devices
Helps you enroll ActiveSync devices for which the ZENworks Mobile Management app is not available. This allows you to apply ActiveSync security policies that are supported by the devices. |
09/15/2015 | |
- Enrolling Windows Devices with OS 8.1+
Helps you enroll Windows 8.1 (or newer) devices for which the ZENworks Mobile Management app is not available. This allows you to apply ActiveSync security policies that are supported by the devices. |
09/15/2015 | |
Blocking Mobile Devices from Accessing ActiveSync Servers Directly
Helps you configure ActiveSync servers so that mobile devices cannot access them directly. |
09/15/2015 | |
Enforcing Mobile Device Enrollment
Helps you use Windows Powershell to enforce enrollment of mobile devices that already have ActiveSync email access. |
10/19/2015 |
Organization Administrationshow descriptions | view | last update |
Managing Users, Resources, and Applications
Helps you manage an organization's users, corporate resources, and mobile applications. |
10/19/2015 |
System Administrationshow descriptions | view | last update |
Administering the System
Helps you perform system-level administration, including assigning Organization Administrator roles and viewing and understanding system logs. |
10/19/2015 | |
Securing the System
Explains the security layers employed by ZENworks Mobile Management and provides additional guidelines you can implement to further secure your system. |
09/15/2015 | |
Restricting Dashboard Access
Helps you schedule cleanup tasks to manage the size of your database. Also provides information to help you move the database if necessary. |
12/15/2020 | |
Maintaining the Database
Helps you schedule cleanup tasks to manage the size of your database. Also provides information to help you move the database if necessary. |
09/15/2015 | |
Integrating the ZENworks Mobile Management Dashboard into ZENworks Control Center
Helps you integrate the ZENworks Mobile Management dashboard into ZENworks Control Center. This allows you, or other administrators, to log in to ZENworks Control Center to manage both ZENworks 11 and ZENworks Mobile Management. |
09/15/2015 | |
Optimizing Server Performance
Provides recommendations and instructions for optimizing the performance of your ZENworks Mobile Management servers based on the number of managed mobile devices. |
09/15/2015 | |
Optimizing Server Availability
Explains how to use network load balancing and SQL Server failover clusters to prevent or limit service disruption if a component fails. |
09/15/2015 |
End Usershow descriptions | view | last update |
Using the Self-Administration Portal
Helps you use the User-Self Administration portal to perform time-sensitive operations such as locating your device, locking your devices, wiping your device, and clearing the policy passcode. |
10/19/2015 | |
Android Devices
Helps you use the ZENworks Mobile Management app on Android devices. |
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- Release Notes
Lists known issues with the ZENworks Mobile Management app on Android devices. |
10/19/2015 | |
- Using the Android App
Helps you use the ZENworks Mobile Management app on an Android device. |
09/15/2015 | |
- Using the Android with TouchDown App
Helps you use the ZENworks Mobile Management app on an Android device that is using NitroDesk TouchDown. |
09/15/2015 | |
- Using a Shared Android Device
Helps you use the ZENworks Mobile Management app on an Android device that you share with other users. |
09/15/2015 | |
iOS Devices
Helps you use the ZENworks Mobile Management app on iOS devices. |
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- Release Notes
Lists known issues with the ZENworks Mobile Management app on iOS devices. |
10/19/2015 | |
- Using the iOS App
Helps you use the ZENworks Mobile Management app on an iOS device. |
10/19/2015 | |
- Using the iOS with TouchDown App
Helps you use the ZENworks Mobile Management app on an iOS device that is using NitroDesk TouchDown. |
10/19/2015 | |
- Using a Shared iOS Device
Helps you use the ZENworks Mobile Management app on an iOS device that you share with other users. |
09/15/2015 |
Previous Releasesshow descriptions | view | last update |
ZENworks Mobile Management 3.1
Links to documentation for ZENworks Mobile Management 3.1. |
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ZENworks Mobile Management 3.0
Links to documentation for ZENworks Mobile Management 3.0. |
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ZENworks Mobile Management 2.9
Links to documentation for ZENworks Mobile Management 2.9. |
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ZENworks Mobile Management 2.8
Links to documentation for ZENworks Mobile Management 2.8. |
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ZENworks Mobile Management 2.7
Links to documentation for ZENworks Mobile Management 2.7. |
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ZENworks Mobile Management 2.6
Links to documentation for ZENworks Mobile Management 2.6. |
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ZENworks Mobile Management 2.5
Links to documentation for ZENworks Mobile Management 2.5. |