Sometimes you need to physically perform a task on a remote workstation or server. To do so, ZENworks lets you remotely manage a device through the ZENworks Control Center. When remotely managing a device, there are three modes of operation: Remote Control, Remote View, and Remote Login.
Remote Control: Lets you take control of the device's desktop and perform tasks as if you were physically located at the device.
Remote View: Lets you observe the device's desktop and activity.
Remote Login: Lets you log in to the device, opening a new graphical session without disturbing the user on the device. The user cannot view your Remote Login session.
To manage a remote device:
In the ZENworks Control Center, click the tab.
Click the or folder to open it.
Click a device to display the device's Summary page.
In the Workstation Tasks list or Servers Tasks list (located in the upper left corner of the ZENworks Control Center), click or to open the Remote Management dialog box.
Select the remote management operation you want to perform: , , or , then click .
The remote session appears. If you receive an error message stating that additional plug-ins are required, see Administration Workstation Requirements
in the Novell ZENworks 7.2 Linux Management Installation Guide.
For more information about managing remote devices, see Remote Management.