Tips

Unable to get a server base license

Problem: The server console displays "Unable to get a Server Base license."

Action: Delete and reinstall the license certificate. If you use iManage, you must manually make a server assignment during the installation of the licenses certificate. (If you are an MLA account, do not make a server assignment.)

No access to license units

If License Service Provider objects are not well placed in the eDirectory^TM tree. Some NLS clients might not have access to licensing services

Place license certificates as close as practical to the actual users but high enough in the eDirectory tree so that everyone who needs to access them can do so.

Consider the following guidelines:

• Place server license certificates so that NLS servers do not have to traverse slow WAN links to access license units.
• Place user certificates so that NLS dos Not have to traverse WAN links when users are authenticating to the tree.
• Place at least one License Service Provider object in a container near the root of the tree. Also, consider loading license service provider software on servers that many or most users log in to in the eDirectory tree. These two actions distribute requests for license units.
• Identify license certificates that many users throughout the eDirectory tree will use. Place these license certificates in a context near the root of the eDirectory tree.
• Identify license certificates that a small group will use. Place these license certificates in the same eDirectory context as those users' objects.
• Identify license certificates that larger groups will use. Place these certificates in the eDirectory context that represents the root-most context for the group.

The system erroneously reports duplicate licenses

Problem: The system reports that duplicate licenses are installed in the eDirectory tree.

Possible cause: In a using earlier versions of NLS, you installed a license certificate, deleted it, and then reinstalled it elsewhere in the eDirectory tree. When the earlier NLS dredge process walks the eDirectory tree and looks for certificates, the dredge encounters the deleted certificate and considers it a duplicate.

Solution: If that license certificate was the only certificate in the License Container object, delete the License Container object where the certificate was installed and deleted. (Don't delete the License Container object if it contains other license certificates.)

Solution: Deploy the current version of NLS by installing the NetWare 4 Support Pack 6a and NetWare 5 Support Pack 4 on you servers.