Troubleshooting

The following table describes some problems you might experience with Novell® Storage ServicesTM (NSS) and provides suggestions for solving the problems.

For additional troubleshooting information, see the Novell Knowledgebase at .

Problem Explanation Solution

NSS does not recognize a Device

NSS recognizes only what the Media Manager recognizes.

For this release, NSS recognizes only hard drives and CD ROMs.

NSS does not let you create a storage pool or logical volume
  • Your server might not have enough free space to create more storage pools or logical volumes.

  • All logical volumes must be part of a storage pool.
  • NSS might not own the free space you want to use for a storage pool.
  • Ensure you have enough free space to create another storage pool or logical volume. See View Partitioned Free Space.
  • Before you create a logical volume, create a storage pool.
  • Create an NSS partition for your storage pools and logical volumes.

Cannot configure a logical volume

NSS might not own enough free space for another logical volume.
  • Add another storage device.
  • Delete a logical or traditional volume to free up space for a storage pool.

Cannot compress a file

You must choose the file compression option when you create a logical volume.

Apply the file compression option to an existing logical volume:

From ConsoleOne, click Media > NSS Logical Volumes > Properties > Attributes > NSS Attributes. Then select compression.


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