ZENworks Mobile Management provides advanced device control and policy management for iOS, Android, Symbian, Windows Mobile, and other ActiveSync-enabled devices from a single administrative console. With ZENworks Mobile Management, you can address the mobile management issues facing your organization today, including BYOD (bring your own device), security, application management, asset and inventory management, and compliance. |
Pre-Installationshow descriptions | view | last update |
Server Release Notes
Lists known issues for the ZENworks Mobile Management server in the current release. |
05/12/2014 | |
Product Evaluation
Provides details about evaluating ZENworks Mobile Management if you don't have a product license. |
09/10/2013 | |
Checklist
Lists the pre-installation, installation, and post-installation tasks you must complete to successfully install a ZENworks Mobile Management system. |
05/12/2014 | |
System Performance: Sizing and Tuning
Provides hardware and software recommendations for sizing and tuning your ZENworks Mobile Management system to achieve best performance. |
04/14/2014 | |
High Availability Configuration
Explains how use network load balancing and SQL Server failover clusters to prevent or limit service disruption if a component fails. |
09/10/2013 | |
Supported Devices
Lists the device models that ZENworks Mobile Management supports. |
07/31/2014 |
Installationshow descriptions | view | last update |
Installing a New Server
Diagrams the system architecture and provides system requirements and instructions for installing the ZENworks Mobile Management server to Windows Server 2003 or Windows Server 2008. |
05/12/2014 | |
Updating an Existing System
Helps you update an existing ZENworks Mobile Management system to a newer version. |
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- Update Process and Recommendations
Provides specific instructions and recommendations for each version update. |
05/12/2014 | |
- Using Update Manager
Helps you use the Update Management dashboard to check for server updates and apply them. |
09/10/2013 |
Configurationshow descriptions | view | last update |
Configuring Organizations, Device Connection Schedules, and Policy Suites
Helps you create an organization; configure SMTP, ActiveSync, and LDAP servers for the organization; create a policy suite for the organization; and determine the schedule when the organization's devices can connect with the ZENworks Mobile Management server. |
05/12/2014 | |
Generating an Apple Push Notification Service Certificate
Helps you create an APNs (Apple Push Notification service) certificate for your organization. This certificate is required for the ZENworks Mobile Management server to securely communicate with iOS devices through the Apple Push Notification service. |
06/20/2014 | |
Configuring Google Cloud Messaging Service for Android Devices
Helps you set up the Google Cloud Messaging service for your organization. This service enables the ZENworks Mobile Management server to notify Android devices that it is time to synchronize with the system. |
11/20/2013 | |
Distributing ZENworks Mobile Management for iOS as an Enterprise App
Helps you distribute an Enterprise version of the iOS app. Unlike the iOS App Store app, the iOS Enterprise app is enabled for background processing, which means it can automatically synchronize user/device statistics and location data with the ZENworks Mobile Managment Server. |
08/21/2014 | |
Integrating Apple Configurator
Helps you use Apple Configurator with ZENworks Mobile Management to quickly provision iOS devices, enroll the devices with a ZENworks Mobile Management server, and stage each device with the appropriate MDM profiles. |
09/10/2013 | |
Adding Users and Enrolling Devices
Helps you create user accounts and enroll devices with those accounts. |
05/12/2014 | |
Configuring Compliance Requirements for Device Access
Helps you restrict access to resources (ActiveSync connections, files, apps, and so forth) based on a device's state of compliance. Compliance can be determined by a set of configurable criteria, user names, or device information such as phone number, unique ID, type, model, and OS. |
05/12/2014 | |
Default Policy Settings Reference
Lists the settings for the default policy suite for each security level (Low, Moderate, Strict, and High). |
05/12/2014 | |
Integrating the ZENworks Mobile Management Dashboard into ZENworks Control Center
Helps you integrate the ZENworks Mobile Management dashboard into ZENworks Control Center. This allows you, or other administrators, to log in to ZENworks Control Center to manage both ZENworks 11 and ZENworks Mobile Management. |
11/25/2013 |
Administrationshow descriptions | view | last update |
Administering an Organization
Helps you manage an organization, including viewing device activity, generating statistical and compliance reports for devices and users, configuring corporate resources, sharing files with users, and distributing apps to users. |
05/12/2014 | |
Managing Users, Devices, and Groups
Helps you manage an organization's users, devices, and local groups. |
05/12/2014 | |
Administering the System
Helps you perform system-level administration, including assigning Organization Administrator roles and viewing and understanding system logs. |
05/12/2014 | |
Securing the System
Explains the security layers employed by ZENworks Mobile Management and provides additional guidelines you can implement to further secure your system. |
09/10/2013 | |
Maintaining the Database
Helps you schedule cleanup tasks to manage the size of your database. Also provides information to help you move the database if necessary. |
09/10/2013 |
End Usershow descriptions | view | last update |
Device Platform Comparison
Lists the features and functionality available on each supported device platform. |
05/12/2014 | |
Android Devices
Helps you use the ZENworks Mobile Management app on Android devices. |
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- Release Notes
Lists known issues with the ZENworks Mobile Management app on Android devices. |
05/12/2014 | |
- Using the Android App
Helps you install the ZENworks Mobile Management app on an Android device, enroll the device, and use the app. |
05/12/2014 | |
- Using the Android with TouchDown App
Helps you install the ZENworks Mobile Management app on an Android device that is using NitroDesk TouchDown, enroll the device, and use the app. |
05/12/2014 | |
- Android SMS and MMS Capabilities
Lists the Android devices that support ZENworks Mobile Management logging of SMS (Simple Messaging System) and MMS (Multimedia Messaging System) message information. |
03/07/2013 | |
iOS Devices
Helps you use the ZENworks Mobile Management app on iOS devices. |
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- Release Notes
Lists known issues with the ZENworks Mobile Management app on iOS devices. |
05/12/2014 | |
- Using the iOS App
Helps you install the ZENworks Mobile Management app on an iOS device, enroll the device, and use the app. |
05/12/2014 | |
- Using the iOS with TouchDown App
Helps you install the ZENworks Mobile Management app on an iOS device that is using NitroDesk TouchDown, enroll the device, and use the app. |
05/12/2014 | |
Symbian Devices
Helps you use the ZENworks Mobile Management app on Symbian S60 3rd Edition devices. |
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- Release Notes
Lists known issues with the ZENworks Mobile Management app on Symbian devices. |
07/24/2012 | |
- Using the Symbian S60 App
Helps you install the ZENworks Mobile Management app on a Symbian device, enroll the device, and use the app. |
05/09/2013 | |
Windows Mobile 6 Devices
Helps you use the ZENworks Mobile Management app on Windows Mobile 6, 6.1, and 6.5 devices. |
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- Release Notes
Lists known issues with the ZENworks Mobile Management app on Windows Mobile 6 devices. |
07/24/2012 | |
- Using the Windows Mobile 6 App
Helps you install the ZENworks Mobile Management app on a Windows Mobile 6 device, enroll the device, and use the app. |
05/09/2013 | |
Non-Supported Devices
Helps you enroll devices for which the ZENworks Mobile Management app is not available. |
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- Using Non-Supported Devices
Helps you enroll devices for which the ZENworks Mobile Management app is not available. |
05/09/2013 | |
User Self-Administration
Provides information about administrative functions that users can perform on their devices. |
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- Using the Self-Administration Portal
Helps you use the User-Self Administration portal to perform time-sensitive operations such as locating your device, locking your devices, wiping your device, and clearing the policy passcode. |
05/12/2014 |