To edit a Transition:
Click the iTRAC tab.
In the Navigator, click iTRAC Administration > Template Manager.
Highlight an existing template, click View/Edit. iTRAC Process Builder window will display.
Double-click an existing transition line. The Transitions window will open.
Edit the transition as needed.
If you are editing an expression from a decision step, click the ' ' button and double-click on the expression.
Edit as needed.
Click OK until you exit the Transitions window.
Click Save.