An Incident Command Activity enables you to launch a specific command with or without arguments. The following fields from the incident associated with the workflow process may be used as input to the command:
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NOTE: The command (or a batch file or script that refers to the command) must be stored in the %ESEC_HOME%\config\exec or $ESEC_HOME/config/exec directory on the iTRAC workflow server, usually the same machine where the Data Access Server (DAS) is installed.