Troubleshooting ConsoleOne

For more information on troubleshooting ConsoleOne, see "Troubleshooting" in ConsoleOne User Guide.

Unable to Browse the eDirectory Tree

You cannot browse the eDirectory tree if:

• The Tree object in the eDirectory tree has been deleted, renamed, or moved. Logout from the network and log in to the tree again to view the changes.
• The ndsd daemon is down. Restart the daemon by entering one of the following commands:
  • On Linux systems, type: /etc/rc.d/init.d/ndsd start
  • On Solaris systems, type: /etc/init.d/ndsd start

• The following error message appears:An attempt to resolve SVC (switched virtual circuit) failed.

  This is because the tree is the primary tree but the server is not the primary server. Set the server as the primary server.

If you perform any one of the actions listed above, open a new ConsoleOne window to browse the tree.

Running Pure IP Environments on NetWare Servers

On NetWare servers, in a pure IP environment, ConsoleOne does not see the eDirectory tree of the server that ConsoleOne is running on.

To fix this, make the following changes in the AUTOEXEC.NCF file:

• Add the statement LOAD SCMD.NLM after the LOAD and BIND statements for TCPIP.
• Add IPX to the serverID.
• Then restart the server.

For more information on this issue, refer to Solution #2943528 in the Novell Knowledgebase.