2.2 Monitoring the Mobility Connector

When you install the Data Synchronizer Mobility Pack, the Mobility Connector starts automatically. You can monitor its functioning by using Synchronizer Web Admin or by using the Mobility Connector log file.

2.2.1 Using Synchronizer Web Admin

All customization of the Mobility Connector is done through Synchronizer Web Admin:

  1. Access Synchronizer Web Admin at the following URL:

    https://data_synchronizer_server:8120
    

    Replace data_synchronizer_server with the IP address or DNS hostname of the Synchronizer server.

    Synchronizer Web Admin console Login page
  2. Specify the Synchronizer administrator user name (such as admin) and password that were established during installation, then click Login.

    Synchronizer Web Admin console main page

    The Mobility Connector should display a status of Running. If it is not running, refer to Section A.0, Mobility Connector Troubleshooting for assistance.

  3. To monitor initial data flow between your GroupWise system and your Synchronizer system, continue with Section 2.2.2, Using the Mobility Connector Log File.

  4. To monitor mobile device synchronization, see Section 4.0, Synchronization Monitoring and Management.

2.2.2 Using the Mobility Connector Log File

You can use the Mobility Connector log file (default.pipeline1.mobility-AppInterface.log) to verify that a message sent from a mobile device is received by your Synchronizer system.

  1. Monitor Mobility Connector activity in the Mobility Connector log file:

    1. In a terminal window, enter su - to become the root user, then enter the root password.

    2. Change to the following directory:

      /var/log/datasync/connectors
      
    3. Display the end of the Mobility Connector log file:

      tail -f default.pipeline1.mobility-AppInterface.log
      
    4. Observe the messages that the Mobility Connector writes out.

  2. Press Enter several times to create a break in the flow of log messages.

  3. On your mobile device, send a message to yourself.

  4. Observe the messages that are being written to the Mobility Connector log file.

    You should be able to identify messages that include your user name and indicate that a mail message was received by the Sync Engine.

    This test shows that the mobile device is successfully synchronizing data to the Sync Engine. If the message does not appear to be received, refer to Section A.0, Mobility Connector Troubleshooting for assistance.

  5. In the terminal window where the log file is being displayed, press Enter several times to create a break in the flow of log messages.

  6. Log in to your GroupWise mailbox, then send a message or other item to yourself.

  7. Observe the messages that are being written to the Mobility Connector log file.

    You should be able to identify messages that include your user name and indicate that a message or other was detected by the Sync Engine.

    This test shows that the Mobility Connector is successfully synchronizing application data from the GroupWise Connector. If the message does not appear to be received, refer to Section A.0, Mobility Connector Troubleshooting for assistance.

    For more information about tracking data through your Synchronizer system, see Flatfile Connector Troubleshooting in Synchronizer System Management in the Novell Data Synchronizer System Administration Guide.