16.14 How do I find event ID information?

Dynamic File Services provides event identification codes (event IDs) to help the administrator understand the event that occurred. For error events, you can use event IDs to help identify possible sources and actions for a resolution or for a workaround.

16.14.1 Where are event IDs reported?

Event IDs are currently reported for events for Dynamic File Services that are logged in the Microsoft Event Viewer. When an error event is reported, it usually indicates that a software or hardware error has occurred that does not allow a component of Dynamic File Services to continue processing.

16.14.2 Reporting error events to Novell

To improve the information that Novell has about resolving error events, we need to know when and how users are seeing them occur. Please help us gather this information by doing the following:

  1. Record the event ID number.

  2. Record the circumstances in which the error event occurred.

  3. If you were able to resolve the error event on your own, record what you did to resolve the problem, and share the information with us.

    Get It Documented

    You can post your resolution by using the User Comments feature at the bottom of this online page, or go to www.novell.com/documentation/feedback.html and enter your comments there.

    Report the Bug

    If the event is one that needs to be fixed in the product, you can also report the problem and your resolution in Novell Bugzilla.

    Before filing a bug, use the Search option to see if the problem has already been reported.

    To create a new bug, select New, select Novell Products from the Classification (Product Line) drop-down list, select Dynamic Storage Technology from the Product drop-down list, click Use This Product, then complete the report form and submit it.

  4. Search the Novell Support Knowledgebase for more information about the error.

    You can also find answers to your problem in the Novell Product Support Forum for Novell Dynamic File Services. The forums provide free peer-to-peer and volunteer technical support for Novell Products.

  5. If you are unable to resolve the problem and need technical support, please contact a Novell Support Provider.

16.14.3 Event ID categories and sources

Event ID Category

Event Source

100

DswApi

200

DswBuiltIn

300

DswCertificateLib

400

DswCLI

500

DswStandardPolicy

600

DswIoctlsLib

700

DswIpcClient

800

DswIpcCore

900

DswIpcListener

1000

DswLib

1100

DswMcpCore

1200

DswMcpDatabase

1300

DswMcpService

1400

DswMcpServiceController

1500

DswRepair

1600

DswPairCheck

1700

DswCert

1800

DswDump

1900

DswUpgrade

3000

DswInventory