7.1 Quick Tasks Types

There are various quick tasks that you can perform on devices. Not all tasks are available for all objects (device, device group, device folder); unavailable tasks are dimmed in the Endpoint Management Console.

After the quick task is invoked, you are prompted to expiry options. The status of the quick task is also displayed. For more information on initiating the quick task options and viewing the quick task status, see Section 7.2, Initiating a Quick Task.

The following list provides descriptions of the Quick Tasks you can perform:

  • Refresh Device: Updates all information, such as configuration settings and registration on the selected devices. In Endpoint Management Configuration, it also updates the bundles and policies.

    NOTE:A Refresh Device quick task cannot be created for a device when another Refresh Device quick task is already active on the device. A Refresh Device quick task that is created for a group of devices is not assigned to the devices within the group that already have a Refresh Device quick task active on them.

  • Refresh Policies: Updates policy information on the selected devices. This quick task is applicable for Endpoint Configuration Management.

  • Inventory Scan: Initiates an inventory scan on the selected devices. Inventory scan collects inventory data such as updated list of discovered product and latest usage data. The latest inventory data will be uploaded as per the upload schedule set by the administrator.

    For each device, the inventory scan uses the Scan Now settings defined for the device (device view > Settings tab > Inventory) to determine what information the scan collects.

  • Inventory Wizard: Sends the inventory data collection form to the selected devices. For each device, the Inventory Collection Wizard uses the data collection form defined for the device (device view > Settings tab > Inventory).

  • Retrieve Logs Collects either full logs (zeninfo) or specific logs on the selected Endpoint Management Managed devices. For more information, see Retrieving Logs.

  • Install Bundle: Installs one or more bundles on the selected devices. This quick task is applicable only for Endpoint Configuration Management.

  • Launch Bundle: Launches one or more bundles on the selected devices. This quick task is applicable only for Endpoint Configuration Management.

    NOTE:If a bundle is installed or launched with a quick task, or with the Now device assignment distribution schedule (which also triggers a quick task for the assigned devices), the bundle actions defined to run as a logged-in user are performed in the system space.

    The related quick task triggers a bundle execution and a device refresh at approximately the same time. Because the user session is still busy refreshing, it does not update the list of assigned bundles, and the Endpoint agent falls back to process the bundles in the device session. After a subsequent refresh, the bundle actions defined to run as a logged-in user are executed correctly.

  • Uninstall Bundle: Uninstalls one or more bundles on the selected devices. This quick task is applicable only for Endpoint Configuration Management.

  • Reboot/Shutdown Devices: Depending on your choice, shuts down or reboots the selected devices. You can include a warning message to be displayed on the devices. You can also specify a delay period for the reboot or shutdown.

  • Launch Application: Launches an executable on the selected devices. The executable must be available to the devices either locally or in an accessible network location.

  • Run Script: Runs a script on the selected devices. You can run a script that resides on the devices, on your local drive, or on a drive that you intend to create. The script engine must be available to the devices either locally or in an accessible network location.

  • Launch Java Application: Runs a Java application on the selected devices.

  • Reset Agent: Triggers a reset action on the Agent device. This quick task will stop the agent service, delete the cache, and then restart the agent service.

    The Reset Agent quick task cannot be applied on device groups or folders.

  • Retire Device Now: Immediately retires the selected device from your Endpoint Management system. To retire a device at its next refresh, use the Retire Device action. Retiring a device is different from deleting a device. When you retire a device, its GUID is retained (as opposed to when you delete a device, which also deletes its GUID). As a result, all inventory information is retained and is assessable. In Endpoint Configuration Management, all policy and bundle assignments are also removed. If you unretire the device in the future, its assignments are restored.

  • Unretire Device Now: Immediately reactivates the selected device. In Endpoint Configuration Management, it reapplies all policy and bundle assignments that the device previously had. To unretire a device at its next refresh, use the Unretire Device action.