54.3 Adding a Global Signature to Users’ Messages

You can build a list of globally available signatures to be automatically appended to messages sent by GroupWise client users. Global signatures are created in HTML format. For users who prefer the Plain Text compose view in the GroupWise client, a plain text version of the signature is appended instead of the HTML version. When this occurs, HTML formatting and embedded images are lost, but you can customize the plain text version as needed to compensate for the loss of HTML formatting.

The global signature is appended by the GroupWise client to messages after any personal signatures that users create for themselves. It is appended after the user clicks Send. If S/MIME encryption is enabled, the global signature is encrypted along with the rest of the message. GroupWise client users can choose whether global signatures are appended only for recipients outside the local GroupWise system or for all recipients, local as well as external. For GroupWise client users, you can assign a global signature based on users, resources, post offices, and domains.

The Internet Agent (GWIA) can append global signatures to the end of messages for recipients outside the local GroupWise system. However, the GWIA does not append global signatures to S/MIME-encoded messages, nor does it duplicate global signatures already appended by the GroupWise client. You can assign a default global signature for all users in your system, and then override that default by editing the properties of each GWIA object

NOTE:If a user sends an external message with a subject only (no message body), a global signature is not appended. This is working as designed. The presence of a global signature on an external message with an empty message body would prevent the GWIA /flatfwd switch from functioning correctly.

Template Signature

Global template signatures let you create a global signature that uses directory attributes to dynamically create the signature for each user based on values from their account. The variables that are available for templates are:

  • $FIRSTNAME$

  • $LASTNAME$

  • $GENERATION$

  • $MIDDLE_INITIAL$

  • $DEPARTMENT$

  • $TITLE$

  • $PHONE_NUMBER$

  • $FAX_NUMBER$

  • $MOBILE_NUMBER$

  • $PAGER_NUMBER$

  • $HOME_NUMBER$

  • $OTHER_NUMBER$

  • $COMPANY$

  • $STREET_ADDRESS$

  • $POST_OFFICE_BOX$

  • $CITY$

  • $STATE_PROVINCE$

  • $POSTAL_CODE$

  • $LOCATION$

  • $EMAIL_ADDRESS$

Global template signatures are created on the System > Global Signatures > Global Template Signatures tab and can be set as a default signature and assigned to GWIAs and users.

54.3.1 Creating Global Signatures or Template Signatures

To create a global signature or global template signature:

  1. In the GroupWise Administration Console, click System > Global Signatures.

    or

    If you are creating a global template signature, go to System > Global Signatures > Global Template Signatures.

  2. Click New to create a new global signature.

  3. Specify a descriptive name for the signature.

  4. Compose the signature using the basic HTML editing tools provided (and the directory attributes if creating a global template signature), and then click OK to add the new signature to the list in the Global Signatures dialog box.

  5. (Conditional) If you want to check or edit the text version of the signature that was automatically generated:

    1. Click the name of the new signature

    2. Modify the text version of the signature as needed, and then click OK.

  6. Click Close in the Global Signatures dialog box to save the list.

54.3.2 Setting a Default Global Signature

To set a default global signature:

  1. In the GroupWise Administration Console, click System > Global Signatures.

    or

    If you are creating a global template signature, go to System > Global Signatures > Global Template Signatures.

  2. In the list of global signatures, select the global signature that is appropriate for most GroupWise users, and then click Set Default.

  3. Click Close.

54.3.3 Assigning Global Signatures to GWIAs

When your organization needs more than one global signature on outgoing messages, you can assign different global signatures to GWIAs as needed.

  1. In the GroupWise Administration Console, browse to and click the GWIA.

  2. Click the SMTP/MIME tab, and then click Message Formatting.

  3. Under Default Global Signature to Insert in Outbound Messages, select Override, and then select the global signature that you want this GWIA to append to messages.

  4. Click Save, and then click Close to return to the main Administration Console window.

54.3.4 Assigning Global Signatures to GroupWise Client Users

For GroupWise client users, you can assign different global signatures to different sets of users by domain, post office, and individual user.

IMPORTANT:Beginning in GroupWise 18.2, you have the option of assigning a Template Signature, which is also global, but enables you to use variables that fill in the signature based on the client user’s directory attributes. We recommend that you only use a Global Signature or a Template Signature when making these assignments, and set the other option to None, as only one of them can apply. If you have both newer clients that support template signatures and older clients that do not, and you configure both options, the template signature will take precedence for the newer clients and the global signature will take precedence for the older clients.

A global signature set at the post office level overrides the global signature set at the domain level. A global signature set at the user level overrides the global signature set at the post office and domain level.

  1. In the GroupWise Administration Console, browse to and select the domain, post office, or set of users to which you want to assign a global signature.

  2. Click Client Options.

  3. Click the Send tab, and then click Global Signature.

  4. In the Global Signature drop-down list, select the global signature that you want to use.

    By default, the selected signature is applied only to messages that are being sent outside your GroupWise system.

  5. (Optional) If you want to also use global signatures internally, select Apply Signature to All Messages.

  6. Click OK to save the settings.

54.3.5 Excluding Global Signatures

You might have a domain, post office, or set of users where you do not want the global signature to be added to messages. You can suppress global signatures at the domain, post office, or user level.

  1. In the GroupWise Administration Console, browse to and select the domain, post office, or users for which you want to suppress a global signature.

  2. Click Client Options.

  3. Click the Send tab, and then click Global Signature.

  4. In the Global Signature drop-down list, select <None>, and then click OK.