Novell Doc: GroupWise 2012 Administration Guide - Setting Client Options

76.2 Setting Client Options

Default settings can be established at the user level, the post office level, or the domain level. User settings override post office settings, and post office settings override domain settings.

If you set a lock on an option at a higher level, the higher level then overrides the lower-level setting. When you change an option and lock it, the new setting is immediately put into effect.

To modify the default settings for the GroupWise client:

In ConsoleOne, click a Domain object if you want to modify the settings for all users in the domain.

or

Click a Post Office object if you want to modify the settings for all users in the post office.

or

Click a User object or GroupWise External Entity object if you want to modify settings for the individual user. To change the same settings for multiple users, select multiple objects.
With the appropriate GroupWise object selected, click Tools > GroupWise Utilities > Client Options to display the GroupWise Client Options dialog box.
To set the Environment options, click Environment, then continue with Section 76.2.1, Modifying Environment Options.

or

To set the Send options, click Send, then skip to Section 76.2.2, Modifying Send Options.

or

To set the Documents options, click Documents, then skip to Section 76.2.3, Modifying Documents Options.

or

To set the Security options, click Security, then skip to Section 76.2.4, Modifying Security Options.

or

To set the Date and Time options, click Date and Time, then skip to Section 76.2.5, Modifying Calendar Options.

76.2.1 Modifying Environment Options

If the Environment Options dialog box is not displayed, follow the instructions in Section 76.0, Setting Defaults for the GroupWise Client Options to display the dialog box.
Click the tab that contains the options you want to change. Refer to the following sections for information about options:
If you want to prevent users from changing an option’s setting, click the lock button next to it.

After you click it, the lock button indicates whether the setting is locked at the domain level, the post office level, or the user level.
If you want to return all the options on a tab to their default settings, click Restore Default Settings.
When you are finished, click OK to save your changes.

Environment Options: General

The General options determine such settings as the refresh interval for new messages, whether users can create shared folders and address books, and which types of accounts can be used in Online mode.

Environment Options Dialog Box with the General tab Open

Refresh Interval

Determine how often the GroupWise client lists will be updated to reflect new message status. The default is 1 minute.

Allow Shared Folder Creation

Enables users to share folders with other users. By default, this option is enabled.

Allow Shared Address Book Creation

Enables users to share address books with other users. By default, this option is enabled.

Check Spelling As You Type

Automatically spell checks as text is typed. By default, this option is enabled.

Check Spelling Before Send

Automatically spell checks the message text of each item before the item is sent. By default, this option is disabled.

Show Messenger Presence

Displays the Messenger presence information in the GroupWise Windows client. Messenger presence enables users to easily choose instant messaging as an alternative to email. Messenger presence icons appear in the From field of a received message, in the Quick Info for users specified in the To, CC, and BC fields of a new message, and in the Quick Info for users in the Address Book. Messenger presence is enabled by default.

Allow Use of POP and IMAP Accounts in the Online Mailbox

Select this option to enable users to access POP and IMAP accounts while using the GroupWise client in Online mode.

By default, this option is disabled. If you enable this option, an Accounts menu is added to the GroupWise client, allowing users to add POP and IMAP accounts to GroupWise, set account properties, and send and retrieve items from their POP and IMAP accounts. In addition, users are allowed to upload POP and IMAP items from the Remote mailbox to the Online mailbox.

IMAP Copy Results in a GroupWise Move

By default, when you move an item from one folder to another in an IMAP email client, the IMAP email client creates a copy of the item in the new location and marks the original item for deletion. The IMAP email client might display the original item with strikeout markup, to indicate that it will be deleted according to the cleanup schedule you have selected, or the IMAP email client might hide such items until they are automatically cleaned up. When this IMAP behavior synchronizes to your GroupWise mailbox, GroupWise by default displays the original items with the strikeout markup, and you might have been manually deleting those items from your GroupWise mailbox. Select this option so that items with strikeout markup no longer display in GroupWise.

Allow Use of News (NNTP) Accounts in the Online Mailbox

Select this option to enable users to set up newsgroup (NNTP) accounts while using the GroupWise client in Online mode.

Environment Options: Client Access

The Client Access options allow you to apply a license type (full or limited) to users’ mailboxes and enable or disable the Remote and Caching modes in the GroupWise Windows client.

Environment Options Dialog Box with the Client Access Tab Open

Client Licensing

GroupWise offers two types of mailbox licenses: full client mailbox licenses and limited client mailbox licenses.

A full client mailbox license has no mailbox access restrictions; the mailbox can be accessed by the GroupWise Windows client and by GroupWise WebAccess, as well as any third-party plug-in or POP/IMAP email client.

A limited client mailbox license restricts mailbox access to the following:

GroupWise WebAccess (including mobile devices)
The GroupWise Windows client or GroupWise WebAccess via the Proxy feature
The GroupWise Windows client or GroupWise WebAccess via the Busy Search feature
A POP or IMAP client

A limited client license mailbox does not allow access through the GroupWise client for Windows (other than via Proxy or Busy Search).

You can use this option to specify the type of client license that you want applied to users’ mailboxes. This enables you to support the type of GroupWise mailbox licenses you purchase. For example, if you only purchased limited client license mailboxes for users on a specific post office, you can mark all mailboxes on that post office as being limited client license mailboxes.

For information about generating an audit report that shows the type of license applied to each mailbox in a post office, see Section 12.4, Auditing Mailbox License Usage in the Post Office.

Client Login Mode

Choose from the following settings to determine which login modes are available to GroupWise users when using the GroupWise client for Windows. These settings apply only if you selected Full License Mailboxes for the client licensing.

Allow Use of Remote Mode: Select this option to enable users to log in with GroupWise in Remote mode. With Remote mode, the GroupWise client uses a Remote mailbox on the user’s local drive. The user must initiate a connection (modem, direct, or TCP/IP) to send or retrieve items from the GroupWise system. For more information about Remote mode, see Section 75.1.3, Remote Mode. By default, this option is enabled.
Allow Use of Caching Mode: Select this option to enable users to log in with GroupWise in Caching mode. With Caching mode, the GroupWise client uses a Caching mailbox on the user’s local drive (this can be the same mailbox as the Remote mailbox). The GroupWise client periodically initiates a connection with the GroupWise system to send and receive items. For more information about Caching mode, see Section 75.1.2, Caching Mode. By default, this option is enabled.

Select the Force Caching Mode option (available only if the Allow Use of Caching Mode option is enabled) to force users to run in Caching mode. By default, this option is disabled. Specify the number of days before Caching mode is enforced. This allows the user to continue using Online mode until the grace period has passed. The grace period begins the first time the user connects to the POA. The setting applies per user per workstation.

The Force Caching Mode setting is not enforced on a workstation that does not have enough disk space for a Caching mailbox. The amount of disk space that is required is: the size of the mailbox + 20 MB + 25% of the mailbox size.

The Force Caching Mode setting is also not enforced when a user connects from a shared Windows workstation or terminal server if you configure these workstations to be excluded. You do this by setting a registry key on the Windows workstation. The registry key is in HKEY_LOCAL_MACHINE. Under Software\\Novell\\GroupWise\\Client, add a dword value named No Local Store with a value of 1. This prevents the user from creating a Caching or Remote mailbox by using the GroupWise Windows client menus. However, the user can still create a Caching or Remote mailbox by using the startup options /pc, /pr, or /ps.
By Default, Show Login Mode Drop-Down List on Client Toolbar: Select this option to have the Login Mode drop-down list displayed on the client’s toolbar. This enables users to change the mode themselves and is necessary only if you allow multiple modes to be used. By default, this option is enabled.

Environment Options: Views

The Views Environment options determine when items open, and whether or not users can read and compose messages in HTML.

Environment Options Dialog Box with the Views Tab Open

View Options

Choose from the following settings to determine what occurs when the user performs an action that closes the current view.

Read Next after Accept, Decline, or Delete: Select this option to have the next available received item automatically open after the user accepts, declines, or deletes an appointment, task, or note. By default, this option is enabled.
Open New View after Send: Select this option to have a new send view open after a user sends a message. By default, this option is disabled.

Allowable Read Views

Choose from the following settings to determine what read views you allow the clients to use.

Plain Text (Default): Select this option to allow users to read items in plain text.
HTML: Select this option to allow users to read items in HTML.

Click Set Default to select the default read views.

Allowable Compose Views

Choose from the following settings to determine what compose views you allow the clients to use.

Plain Text (Default): Select this option to allow users to compose items in plain text.
HTML: Select this option to allow users to compose items in HTML.

Click Set Default to select the default compose views.

Disable HTML View

Turns off the ability to view or compose messages in HTML View.

Environment Options: File Location

The File Location options determine the locations of users’ archive directories and the custom views directory.

Environment Options Dialog Box with the File Locations Tab Open

Archive Directory

Select the directory to be used for archiving items for the Windows client. Each user must have his or her own archive directory. You could choose a location similar to the default location for users’ Caching mailbox, for example:

Windows XP:	c:\Documents and Settings\user_name\Local Settings\Application Data\ Novell\GroupWise\archive
Windows Vista:	c:\Users\user_name\AppData\Local\Novell\GroupWise\archive
Windows 7:	c:\Users\user_name\AppData\Roaming\Novell\GroupWise\archive
Linux:	/home/login_name/gwarchive

It could also be a personal user directory on a network server. If you select a network drive, make sure users have the necessary rights to access the location.

IMPORTANT:If you want to use a network location, do not specify the same directory for users in more than one post office. The names of users’ individual archive directories are based on their FIDs. FIDs are unique within a post office, but users in different post offices can have the same FID.

Custom Views

This option applies only if you are using custom views. Select the directory where the views are located. The GroupWise product does not include the capability to design custom views, but third-party products make use of this feature to support their specialized capabilities.

Environment Options: Cleanup

The Cleanup options determine the delete and archive settings for GroupWise items (mail messages, phone messages, appointments, tasks, and notes).

Environment Options Dialog Box with the Cleanup Tab Open

Mail and Phone

Choose from the following settings to determine how mail and phone messages are deleted and archived:

Manual Delete and Archive: Select this option to have mail and phone messages deleted or archived only when users manually do it. This is the default setting.
Auto-Delete After: Select this option to have GroupWise automatically delete mail and phone messages that are older than the specified number of days. If you use this option, you should notify users so they know they must archive items they want to save.
Auto-Archive After: Select this option to have GroupWise archive mail and phone messages that are older than the specified number of days. Users must have an archive directory specified in order for items to be archived. See Environment Options: File Location for information about setting a default archive directory location.

Appointment, Task, and Note

Choose from the following settings to determine how appointments, tasks, and notes are deleted or archived:

Manual Delete and Archive: Select this option to have appointments, tasks, and notes deleted or archived only when users manually do it. This is the default setting.
Auto-Delete After: Select this option to have GroupWise automatically delete appointments, tasks, or notes that are older than the specified number of days. If you use this option, you should notify users so they know they must archive items they want to save.
Auto-Archive After: Select this option to have GroupWise automatically archive appointments, tasks, and notes older than the specified number of days. Users must have an archive directory specified in order for items to be archived. See Environment Options: File Location for information about setting a default archive directory location.

Empty Trash

Deleted items are moved to the Trash folder. They can be retrieved from the Trash until it is emptied. Items in the Trash still take up disk space. Select from the following settings to determine how the Trash folder is emptied:

Manual: Select this option to require the user to manually empty the Trash. This is the default setting.
Automatic: Select this option to have GroupWise automatically empty items from the trash after they have been in it for the specified number of days.

Purges

Do Not Purge Items Until They Are Backed Up: Select this option to prevent items that have not been backed up from being removed from the Trash. This option is disabled by default.

Select the Prompt Before Purging option (available only if Do Not Purge Items Until They Are Backed Up is disabled) to prompt the user to confirm the purging of any files that have not been backed up.
Perform Maintenance Purges on Caching/Remote: On the Disk Space Management page (Tools > GroupWise Utilities > Client Options > Send > Disk Space Management) in ConsoleOne, you can limit the size of users’ Online mailboxes. You can now enforce the same mailbox size limits on users’ Caching and Remote mailboxes, wherever those mailboxes are located.

The size limit is applied to users’ Caching and Remote mailboxes regardless of the amount of available disk space on users’ hard drives. The size limit is applied the next time the GroupWise Windows client synchronizes with users’ Online mailboxes. Because users might lose items that they have been storing locally when the size limit is enforced, you should warn users that size limits are going to be placed on their local Caching and Remote mailboxes.

Force Synchronization of Cleanup Options to Caching/Remote

Transfers the cleanup options you set in ConsoleOne to users’ Caching and Remote mailboxes and locks them, so that the cleanup options are performed even if users are working in their Caching or Remote mailboxes without being connected to the network.

Environment Options: Appearance

The Appearance options determines the appearance of the GroupWise Windows client.

Environment Options Dialog Box with the Appearance Tab Open

Schemes

There are four available schemes that determine how the GroupWise Windows Client appears.

Default: The Default scheme has a new color scheme and displays the Nav Bar, Full Folder List, the Main Menu, and two columns with panels.
GroupWise 6.5: The GroupWise 6.5 scheme has the Folder List, Main Toolbar, and Item List, displaying in the old colors.
Simplified: The Simplified scheme has a new color scheme and has the Nav Bar, Simple Folder List, and two columns with panels.
Custom: The Custom scheme allows you to set the appearance settings however you like. If you edit one of the predefined schemes, those settings become your Custom scheme.

Individual Settings

You can also control individual appearance settings for the GroupWise Windows client.

Display Main Menu: Displays the menu at the top of the window in the GroupWise client.
Display Nav Bar: Displays the Nav Bar at the top of the window in the GroupWise client.
Display Main Toolbar: Displays the toolbar underneath the Navigation bar in the GroupWise client.
GroupWise Color Scheme: Overrides any operating system color schemes for the GroupWise client. You can select Blue, Olive Green, Silver, Sky Blue, Spring Green, or Sterling Silver.
Display Folder List: Displays the Folder list on the left side of the window in the GroupWise client. You can select from a Favorites Folder List, Simple Folder List, Full Folder List, or Long Folder List. For descriptions, see Customizing Individual GroupWise Appearance Settings in Getting Organized in the GroupWise 2012 Windows Client User Guide.
Display QuickViewer: Displays the QuickViewer in the GroupWise client. You can select to display the QuickViewer on the right side or at the bottom.

Environment Options: Retention

The Retention tab is displayed only if the Provides Message Retention Service setting is turned on for a trusted application. For information, see Section 4.12, Trusted Applications.

Message retention is configurable only by administrators, not by GroupWise users. The Retention options do not display in the GroupWise client.

Environment Options Dialog Box with the Retention Tab Open

Enable Message Retention Service

Select this option to enable the Message Retention Service. If you are setting client options for a domain, all user mailboxes in the domain support message retention. Likewise, if you are setting options for a post office, all user mailboxes in the post office support message retention. After a user’s mailbox is enabled for message retention, the user cannot perform any action (purging, archiving, etc.) that removes messages from the mailbox until the messages have been copied to another storage location by a trusted application that has been designed to provide the Message Retention Service.

Environment Options: Junk Mail

The Junk Mail Handling Environment options determine the junk mail handling functionality of the GroupWise client.

Junk Mail Tab in the Environment Options Dialog Box

Junk Mail Handling

Select Enable Junk Mail Handling to enable junk mail handling. This setting determines whether or not the Junk Mail Handling feature is available for a user. This setting affects both the client and the POA. Junk Mail Handling allows users to block or “junk” unwanted Internet email. When this setting is disabled, the client does not display any Junk Mail Handling menus or dialog boxes, and the POA does not perform any junk mail handling for the user. When this setting is enabled, the client displays Junk Mail Handling menus and dialog boxes, and the POA performs junk mail handling if the block and junk lists are also enabled.

Enable Junk Mail Using Junk Mail Lists

Select this option to cause junking based on email addresses and domain names available to users. A user can junk email from a specific Internet email address or from an entire Internet domain, when the email addresses and Internet domains are listed in the user’s Junk List. (Initially, there are no entries in a user’s junk list.) Junked items are delivered to the Junk Mail folder in the user’s Mailbox.

When this setting is enabled or disabled and not locked, the user’s initial setting to use the Junk List is enabled or disabled. Users can change the setting. When the setting is enabled and locked, a user's Enable Junk List setting is enabled and cannot be disabled. When the setting is disabled and locked, the Junk List is unavailable to the user. Client menu options and dialog boxes involving the Junk List are not displayed.

Enable Junk Mail Using Personal Address Book

Select this option to cause junking based on personal address book entries available to users. A user can junk email from all users whose addresses are not in any personal address books (including Frequent Contacts) without building a Junk List.

When this setting is enabled or disabled and not locked, the user’s initial setting to use personal address books is enabled or disabled. Users can change the setting. When the setting is enabled and locked, a user's Enable Junk Mail Using Personal Address Book setting is enabled and cannot be disabled. When the setting is disabled and locked, this option is unavailable to the user.

Enable Junk Calendaring Using Personal Address Book

Select this option to make junking of calendar items based on personal address book entries available to users. A user can junk calendar items from all users whose addresses are not in any personal address books (including Frequent Contacts) without building a Junk List.

Auto-Delete After

Select this option and specify the number of days after which you want junked items to be automatically deleted from users' mailboxes. The default is 14 days.

When this setting is enabled or disabled and not locked, the user's initial setting to delete junked items is enabled or disabled. Users can change the setting. When the setting is enabled and locked, a user’s Automatically Delete Items setting is enabled and cannot be disabled. When the setting is disabled and locked, this option is unavailable to the user.

Enable Blocked Mail Using Block Mail Lists

Select this option to make blocking available to users. A user can block email from an Internet email address or Internet domain, when blocked email addresses and Internet domains are listed in the user's Block List. (Initially, there are no entries in a user's Block List.) Blocked items are blocked when the POA processes delivery to the user's mailbox, and the items are never delivered to the user's mailbox. When the POA log uses verbose mode, the log displays information about blocked items.

When this setting is enabled or disabled and not locked, the user’s initial setting to use the Block List is enabled or disabled. Users can change the setting. When the setting is enabled and locked, a user's Block List setting is enabled and cannot be disabled. When the setting is disabled and locked, blocking is unavailable to the user. Client menu options and dialog boxes involving the Block List are not displayed.

Environment Options: Calendar

The Calendar options enable various types of calendar publishing for GroupWise users.

Environment Options Dialog Box with the Calendar Tab Open

Web Calendar Publishing Host

Select the Calendar Publishing Host for this domain or post office from the drop-down list. For setup instructions, see Installing the GroupWise Calendar Publishing Host in the GroupWise 2012 Installation Guide.

Enable Calendar Publishing

Select this option to let users publish personal GroupWise calendars on the Internet. When calendar publishing is enabled, users of the GroupWise Windows client and GroupWise WebAccess can right-click a personal calendar, then click Publish to select options for publishing a personal calendar.

Enable Rules to Move Items to a Published Calendar

Select this option to allow users to create rules that move specific items to a published GroupWise calendar. Rules are disabled by default.

Enable Publish Free/Busy Search

Enable this option to allow users to make their appointment information available to external users, so that external users can perform Free/Busy Searches on users' GroupWise calendars. Free/Busy searching is disabled by default.

Enable Subscribe to Calendar

Select this option to allow users to subscribe to Internet calendars that are updated on a regular basis, such as calendars for sporting events. Calendar subscription is enabled by default. Calendar subscription can be enabled even if no Calendar Publishing Host has been selected.

Environment Options: Novell Vibe

The Novell Vibe options provide access to a Novell Vibe site for GroupWise users. Novell Vibe enhances GroupWise by providing easy document management and sharing, team calendars and task lists, workflows, discussion threads, wikis, blogs, and RSS feeds.

Environment Options Dialog Box with the Novell Vibe Tab Open

Enable Novell Vibe

Select this option to provide GroupWise Windows client users with a Novell Vibe folder in their mailboxes. The Novell Vibe folder links to the Novell Vibe site associated with your GroupWise system. For more information, see Enabling GroupWise/Vibe Integration for GroupWise Windows Client Users in Novell Vibe in the GroupWise 2012 Interoperability Guide.

Novell Vibe URL

Specify the URL of the Novell Vibe site. The following format is required:

http://vibe_server:port_number/ssf/ws/TeamingServiceV1

Replace vibe_server with the base URL of the server where Novell Vibe is running. If you are using the default port number, specifying port_number is optional. The remainder of the URL provides GroupWise with information it needs in order to display the Vibe site correctly within GroupWise

Environment Options: Tutorial

The Tutorial option provides the ability to change the URL that is displayed when the user clicks Help > Training and Tutorials in the GroupWise Windows client.

Environment Options Dialog Box with the Tutorial Tab Open

Training and Tutorial URL

The default URL is:

http://www.novell.com/products/groupwise/brainstorm_training/index.html

If you purchase more in-depth training from BrainStorm, or you want to provide your own customized training materials for your GroupWise users, you can specify the URL that Help > Training and Tutorials displays.

Specify the URL for a custom training and tutorial Web page.

Environment Options: Address Book

The Address Book options enable you to control how users configure the functioning of their Frequent Contacts address books. You can also control whether users can create custom columns in their personal address books.

Environment Options Dialog Box with the Address Book Tab Open

Enable Auto-Saving

By default, email addresses of those to whom users send messages are automatically added to their Frequent Contacts address books. Users can also choose to automatically save email addresses of those from whom they receive messages. Deselect this option if you do not want email addresses to be automatically saved.

Save Addresses of Items That Are Received: Select this option to allow users to automatically add external and internal email address from items that they receive to their Frequent Contacts address books. If desired, you can restrict users to collecting email addresses only if the user’s name or email address appears in the To field, as opposed to the CC or BC fields.
Save Addresses of Items That Are Sent: Select this option to allow users to automatically add external and internal email address from items that they send to their Frequent Contacts address books.

Allow Creation of User Defined Fields in the Personal Address Book

Select this option to allow users to create custom columns in their personal address books.

Environment Options: Conferencing

The Novell Conferencing product is being discontinued.

Environment Options: Reply Format

In the GroupWise Windows client, users can set the format that they want to use for replies to GroupWise items, as described in Setting the Default Reply Format in Email in the GroupWise 2012 Windows Client User Guide. The Reply Format options in ConsoleOne control which reply format options are available to users in the GroupWise client.

Environment Options Dialog Box with the Reply Format Tab Open

Plain Text Reply Format

GroupWise Classic: Provides separator characters, original sender, date, and time.
Include Headers: Allows the selection of the separator character; provides the original sender, recipient, date, time, and subject.
Internet Standard: Allows the selection of the separator character; allows you to include the original sender, email address, date, time, and message identifier.
Type My Reply: Select Top or Bottom if you selected Include Headers or Internet Standard above.
First Line of Reply Contains: Select one or more pieces of information to include in the first line of the reply.

HTML Reply Format

GroupWise Classic: Provides separator characters, original sender, date, and time.
HTML Enhanced: Allows the selection of the separator character; allows you to include the original sender, email address, date, time, and message identifier. Select Include Headers to provide the original sender, recipient, date, time, and subject instead.
Type My Reply: Select Top or Bottom if you selected Include Headers above.
First Line of Reply Contains: Select one or more pieces of information to include in the first line of the reply.

76.2.2 Modifying Send Options

If the Send Options dialog box is not displayed, follow the instructions in Section 76.0, Setting Defaults for the GroupWise Client Options to display the dialog box.
Click the tab that contains the options you want to change. Refer to the following sections for information about options:
If you want to prevent users from changing an option’s setting, click the lock button next to it.

After you click it, the lock button indicates whether the setting is locked at the domain level, the post office level, or the user level.
If you want to return all the options on a tab to their default settings, click Restore Default Settings.
When you are finished, click OK to save your changes.

Send Options: Send Options

The Send Options determine general settings that apply to all GroupWise item types (mail messages, phone messages, appointments, tasks, and notes).

Send Options Dialog Box with the Send Options Tab Open

Classification

Select the default for the security classification label at the top of the message box. The classifications do not provide any encryption or additional security. They are meant to alert the recipient to the relative sensitivity of the item. The options are Normal, Proprietary, Confidential, Secret, Top Secret, and For Your Eyes Only. The default is Normal.

Priority

Select High, Standard, or Low as the default item priority. Priority determines which post office directory an item is placed in. This, in turn, determines how quickly items are delivered. High priority items are queued ahead of normal or low priority items.

Reply Requested

Select the Reply Requested option to have items always include a reply request. By default, this option is disabled. If you enable the option, select whether the recipient is asked to reply when it is convenient or within a specific number of days.

MIME Encoding

Select the default MIME encoding for all outgoing messages. The MIME encoding is used to specify the character set that is used for all outgoing messages. This is important when your company has users who are using different character sets. For more information, see Section 7.4, MIME Encoding.

Allow Use of “Reply to All” in Rules

Select this option to enable users to use the Reply to All action when creating rules. By default, this option is disabled, which means that only the Reply to Sender action is available.

Allow Use of “Internet Mail” Tracking

Select this option to allow users’ GroupWise clients to automatically embed information in Internet-bound items. The embedded information instructs the receiving system to send back a delivery notification message (if it is supported). By default, this option is enabled.

For this option to work, the Enable Delivery Confirmation option must be enabled in the GroupWise client (Tools > Options > Send Options > Mail > Enable Delivery Confirmation). This is the default setting.

Expiration Date

Select this option to have unopened messages expire after the specified number of days. By default, this option is disabled.

Delay Delivery

Select this option to delay the delivery of messages for the specified number of days. For example, if you specify 3 days, a message is not delivered until 3 days after the day it is sent. Messages are delivered at 12:01 a.m. of the appropriate day. By default, this option is disabled.

Wildcard Addressing

Wildcard addressing enables a user to send an item to all users in a post office, domain, GroupWise system, or connected GroupWise system by inserting asterisks (*) as wildcards in email addresses.

Not Allowed: Select this option to disable wildcard addressing.
Limited to Post Office (Default): Select this option to limit wildcard addressing to the user’s post office. This means that a user can send an item to all users on the same post office by entering * in the item’s address field.
Limited to Domain: Select this option to limit wildcard addressing to the user’s domain. This means that a user can send an item to all users in the domain by entering *.* in the item’s address field. A user can also send an item to all users on another post office in the domain by entering *.post_office_name in the item’s address field.
Limited to System: Select this option to limit wildcard addressing to the user’s GroupWise system. This means that a user can send an item to all users in the GroupWise system by entering *.*.* in the item’s address field. A user can also send an item to all users in another domain by entering *.domain_name or to all users in another post office by entering *.post_office_name.
Unlimited: Select this option to allow unlimited use of wildcard addressing. This means that a user can send an item to all users in another GroupWise system by entering *.post_office_name.domain_name or *.domain_name in the item’s address field.

Notify Recipients

Select this option to have recipients notified when they receive an item, if they are using GroupWise Notify. By default, this option is enabled.

Convert Attachments

Select this option to allow conversion of attachments in items sent to non-GroupWise email systems through a GroupWise gateway.

Allow Reply Rules to Loop

By default, GroupWise does not allow a rule-generated reply to be replied to by another rule-generated reply. This situation, referred to as looping, can quickly increase message traffic. To allow reply rules to loop, select this option.

Maximum Recipients Allowed

By default, users can send messages to any number of recipients. To prevent users from sending messages to very large numbers of users, perhaps using groups, distribution lists, or wildcard addressing, specify the maximum number of recipients that a message can be sent to. If users exceed the specified maximum, they receive an error instructing them to remove recipients and try again.

Restricted Attachment Extensions

To prevent users from sending specific types of attachments, such as executables, media files, and so on, specify the file extensions that cannot be attached to messages. If users attach a restricted file type, they receive an error indicating the file type restriction, so that they can remove the attachment.

Send Options: Mail

The Mail options apply to mail and phone messages only.

Send Options Dialog Box with the Mail Tab Open

Create a Sent Item to Track Information

By default, items the user sends are inserted in the user’s Sent Items folder. Deselect this option if you do not want the items placed there. If items are not placed in the Sent Items folder, users cannot check the delivery status of the item. The following options are available only if this option is selected.

Delivered: Select this option to track delivered status only. The user can open the Properties window of the message to view the status.
Delivered and Opened (Default): Select this option to track delivered and opened status only. The user can open the Properties window of the sent message to view the status.
All Information: Select this option to track all status information (delivered, opened, deleted, emptied). The user can open the Properties window of the message to view the status.
Auto-Delete Sent Item: Select this option to automatically delete messages from the user’s Mailbox after all the recipients have deleted the messages and emptied them from the Trash.