5.5 Testing GroupWise WebAccess

5.5.1 Testing WebAccess on a Workstation

  1. To access GroupWise WebAccess, use the following URL:

    http://web_server_address/gw/webacc

    Replace web_server_address with the IP address or DNS hostname of your Web server. If the Web server uses SSL, use https rather than http.

    WebAccess Login page

  2. Type your GroupWise user ID in the Username box and your GroupWise mailbox password in the Password box.

  3. (Optional) To change the WebAccess interface language, click Options, then select the language you want from the Language drop-down list.

  4. Click Login to display the GroupWise WebAccess main window.

    Main WebAccess window

  5. Click Help for more information about using GroupWise WebAccess.

5.5.2 Testing WebAccess on a Tablet Computer

  1. To access GroupWise WebAccess on a tablet computer such as an iPad, use the following URL:

    http://web_server_address/gw/webacc

    Replace web_server_address with the IP address or DNS hostname of your Web server. If the Web server uses SSL, use https rather than http.

    WebAccess Login page on an iPad

    or

    (Conditional) If you have a tablet device that is not yet supported, but you want to see how well the mobile interface works on your device, use the following URL:

    http://web_server_address/gw/webacc?User.interface=mobile

    Replace web_server_address with the IP address or DNS hostname of your Web server. If the Web server uses SSL, use https rather than http.

  2. Type your GroupWise user ID in the Username box and your GroupWise mailbox password in the Password box.

  3. (Optional) To change the WebAccess interface language, click Settings, then select the language you want from the Language drop-down list.

  4. Click Login to display the GroupWise WebAccess main window on your iPad.

    Main WebAccess window

  5. Click Help for more information about using GroupWise WebAccess on your iPad.

5.5.3 Testing the WebAccess Basic Interface on a Mobile Device

  1. To access GroupWise WebAccess in the Web browser on your mobile device, use the following URL:

    http://web_server_address/gw/webacc

    Replace web_server_address with the IP address or DNS hostname of your Web server. If the Web server uses SSL, use https rather than http.

  2. Follow the instructions in your mobile device’s documentation to add this URL to your Favorites or Bookmarks so you don’t need to type the URL every time you log in on your mobile device.

  3. Enter your GroupWise user ID and GroupWise mailbox ID.

    The appearance of the WebAccess basic interface varies depending on the size of the screen where it is displayed.

    WebAccess basic interface

  4. For more information about using WebAccess on your mobile device, see the WebAccess Basic Interface Quick Start.

As an alternative to this limited interface, you can synchronize GroupWise data to your mobile device using the Novell Data Synchronizer Mobility Pack. For more information, see the Novell Data Synchronizer Documentation Web site.

5.5.4 Assisting Users with Login Problems

The WebAccess Login page includes a Can’t log in link, which provides the following information to WebAccess users by default:

If you have forgotten your GroupWise password, contact your local GroupWise administrator.

For your convenience and for the convenience of your WebAccess users, you can customize the information that is provided by the Can’t log in link. For set instructions, see Helping Users Who Forget Their GroupWise Passwords in WebAccess in the GroupWise 2012 Administration Guide.

5.5.5 Monitoring the WebAccess Application

You can monitor the WebAccess Application from your Web browser. For more information, see Using the WebAccess Application Web Console in WebAccess in the GroupWise 2012 Administration Guide.