7.27 DFxx Errors

NOTE:This guide does not include a comprehensive list of all possible GroupWise error codes. It lists error codes for which solutions are readily available from GroupWise engineers and testers. You can search the Novell Support Knowledgebase to locate additional solutions documented by Novell Support as specific customer issues have been resolved.

DF10 Required file or directory missing

Source: GroupWise engine; mailbox/library maintenance.
Explanation: Path error.
Possible Cause: If this error occurs from the POA, the path specified by the --home switch might be incorrect.
Action: Check the --home setting in the POA startup file. Make sure the specified path exists. Make sure the path is provided in the format required for the platform on which the POA is running.
Possible Cause: The ngwguard.dc file is missing from the post office directory.
Action: Copy the ngwguard.dc file from another post office or from the po subdirectory of the software distribution directory.
Possible Cause: Mailbox/Library Maintenance or GWCheck has been run more that 26 times in less than 2 weeks, so all possible temporary file names are already used and a new backup file cannot be created.
Action: Check for backup user databases (userxxx.db) files with extensions *.dba through *.dbz. If found, move these backup databases to another directory, then try Mailbox/Library Maintenance or GWCheck again.

If no userxxx.db file exists (that is, only backup files exist), rename the most recent backup (for example, userxxx.dbz) to userxxx.db.

DF15 Records lost during rebuild

Source: GroupWise engine; mailbox/library maintenance.
Explanation: The POA has been unable to rebuild a database.
Possible Cause: An administrative message requesting a rebuild in the POA input queue is damaged.
Action: Rename POA input queue (wpcsout). Start the POA. This recreates the input queue. Repair the database again. See Maintaining Domain and Post Office Databases and Maintaining User/Resource and Message Databases in Databases in the GroupWise 2012 Administration Guide.

DF17 Cannot create required directory

Source: GroupWise engine; mailbox/library maintenance.
Explanation: The POA cannot create one or more directories required for processing messages.
Possible Cause: The POA has insufficient rights to create the directory.
Action: Start the POA including the --rights switch to determine the specific problem the POA is encountering.

DF1C Document storage area definitions are not identical

Source: GroupWise engine; mailbox/library maintenance.
Explanation: The location of the document storage area, as stored in the post office database (wphost.db), does not match the guardian database (ngwguard.db). The error message includes the conflicting locations.
Action: Modify the UNC path to the document storage area as needed so that the post office database and the guardian database are both updated with the same current information. If the information looks correct as is, simply delete and retype one character so that the correct information is written out to all affected databases. See Managing Document Storage Areas in Libraries and Documents in the GroupWise 2012 Administration Guide.

DF27 Invalid NGWCHECK.DB database migration level

Source: GroupWise engine; mailbox/library maintenance.
Explanation: The GWCheck database (ngwcheck.db) contains invalid information.
Action: Delete the GWCheck database, then rerun GWCheck or Mailbox/Library Maintenance.

DF28 Failure using the NGWCHECK.DB database

Source: GroupWise engine; mailbox/library maintenance.
Explanation: The GWCheck database (ngwcheck.db) cannot be accessed by GWCheck.
Action: Delete the GWCheck database, then rerun GWCheck or Mailbox/Library Maintenance.