16.2 Managing Mailbox Passwords

16.2.1 Getting Help When You Have Forgotten Your Password

If you have forgotten your password and are unable to log in, contact your organization’s GroupWise administrator.

If your GroupWise system includes GroupWise WebAccess, you can use the Can’t log in? link on the WebAccess Login page for more information about how to get your password reset in your organization.

16.2.2 Using LDAP Authentication instead of GroupWise Passwords

If your GroupWise administrator has turned on LDAP authentication, your LDAP password is used to access your Mailbox instead of a GroupWise password. With LDAP authentication, you are required to have a password and you cannot remove your password.

If your GroupWise administrator has disabled changing your LDAP password in GroupWise, you might need to use a different application to change your password. Contact your GroupWise administrator for more information.

16.2.3 Adding, Changing, and Removing Your Password

IMPORTANT:If your GroupWise administrator has turned on LDAP authentication and has disabled changing your LDAP password in GroupWise, you might need to use a different application to change your password. Contact your GroupWise administrator for more information.

Changing Your Password

In the Main Window, click Tools > Options.
Double-click Security, then click the Password tab.
In the Old password field, type the password you want to change.
In the New password field, type the new password.
In the Confirm new password field, type the new password again, click OK, then click Close.

Using Single Sign-On

If you use Novell Single Sign-On, you can configure GroupWise to use the single sign-on password. In this case, you do not need to enter a separate GroupWise password when you start GroupWise.

In the Main Window, click Tools > Options.
Double-click Security, then click the Password tab.
Select Use single sign-on, then click Close.

Removing Your Password

Click Tools > Options.
Double-click Security, then click the Password tab.
Type your old password, then click OK.
Click Clear Password.
Click OK, then click Close.

NOTE:If your GroupWise administrator has turned on LDAP authentication, you are required to have a password and you cannot remove it.

16.2.4 Bypassing Your GroupWise or LDAP Password

If you have a password but do not want to be prompted for it every time you start GroupWise, you have several options. The availability of these options depends on the platform on which you run GroupWise, the options your GroupWise administrator has set, and other products you have installed.

Remembering My Password

When you are logged in to the network as yourself and have selected Remember My Password in Security Options or during login, you are not prompted for your password on the current workstation. Windows remembers the password.

Using the No Password Required with eDirectory Option

When you are logged in to Novell eDirectory as yourself on any workstation and have selected No password required with eDirectory in Security Options, you are not prompted for your password. Because eDirectory has identified you, the password is not required.

Using Single Sign-On

When you are logged in to eDirectory as yourself on any workstation where NetIQ SecureLogin is installed and you have selected Use single sign-on in Security Options or during login, you are not prompted for your password. Single sign-on locates your stored password. If other users log in to GroupWise on your workstation, they should deselect this option during login. This does not turn the option off, but ensures that the other password is not stored in place of yours.

Bypassing Your GroupWise Password

The availability of this option depends on the platform on which you run GroupWise, the options your GroupWise administrator has set, and other products you have installed.

Click Tools > Options.
Double-click Security, then ensure that the Password tab is selected.
Select No password required with eDirectory.

or

Type your password, type a new password, then retype the new password, then select Remember Password or Use single sign-on.
Click OK, then click Close.

You can also select Remember my password or Use single sign-on in the Startup dialog box at login.

16.2.5 Using Mailbox Passwords in Caching Mode

To use GroupWise in Caching mode, you must assign a password to your Online Mailbox. If you assign a password when you’re in Caching mode, the password is synchronized back to GroupWise the next time you connect to your Online Mailbox. When the password synchronized, it changes your Online Mailbox and your Remote Mailbox password. For more information, see Section 11.1, Using Caching Mode.

If your GroupWise administrator has turned on LDAP authentication and has disabled changing your LDAP password in GroupWise, you might need to use a different application to change your password. Contact your GroupWise administrator for more information.

Click Accounts > Account Options, then select your GroupWise account.
Click Properties, then click Advanced.
Change the password in the Online mailbox password field.
Click OK.

16.2.6 Using Mailbox Passwords in Remote Mode

To use Remote mode, you must assign a password to your Online Mailbox. If you assign a password when you’re running Remote, the password is synchronized back to GroupWise the next time you connect to your Online Mailbox. When the password is synchronized, it changes your Online Mailbox and your Caching password. For more information, see Section 11.2, Using Remote Mode.

Click Accounts > Account Options, then select your GroupWise account.
Click Properties, then click Server.
Change the password in the Online mailbox password field.
Click OK.

16.2.7 Using Mailbox Passwords with Proxies

Setting a password for your Mailbox does not affect a proxy’s ability to access your Mailbox. A proxy’s ability to access your Mailbox is determined by the rights you assign him or her in your Access List.