You can remove a user’s GroupWise account by deleting or expiring it. Deleting an account removes the entire account (address, mailbox, items, and so on) from the GroupWise system. Expiring an account deactivates the account so that it cannot be accessed, but does not remove it from the system. The following sections provide information to help you delete or expire GroupWise accounts
If you delete a GroupWise account by accident, or need to retrieve a deleted account for some other reason, see Recovering Deleted GroupWise Accounts.
NOTE:When you remove a GroupWise account, any personal databases, such as an archive, a Caching mailbox, or a Remote mailbox, that are associated with the account are unaffected by the account deletion. Such databases are not located where the GroupWise Administration Console could delete them, so they must be deleted manually.
When you delete a user’s GroupWise account, the user’s mailbox is deleted and the user is removed from the GroupWise system.
(Conditional) If the user owns library documents, see Ensuring that a User’s Library Documents Remain Accessible before deleting the user.
(Conditional) If the user owns resources, transfer the resources to another user in the same post office.
Ensure that the user has exited the GroupWise client and GroupWise Notify.
Ensure that the POA for the user’s post office is running.
If the POA is not running, the user mailbox is not deleted until the next time the POA runs.
In the GroupWise Administration Console, browse to and click the name of the user you want to delete.
Click More > Delete.
Click Yes to confirm the deletion.
(Conditional) If the user was originally imported from an LDAP directory, delete the user from the LDAP directory.
To delete multiple accounts:
Click Users, select multiple users, and then click Delete.
When you delete a user’s GroupWise account, GroupWise does not delete any library documents to which the user has Author or Creator status. These documents remain in the library as “orphaned” documents, meaning that no one can access the documents.
If you or other users need access to the documents, you have the following choices:
Change the mailbox password so that the user cannot log in. Other users can continue accessing the documents, and you can log in with the new password to manage the documents. For instructions, see Creating or Changing a Mailbox Password.
Disable the user’s ability to log in. For instructions, see Disabling and Enabling GroupWise Accounts.
Change the mailbox to an inactive account. For instructions, see Forcing Inactive Status.
Delete the user, and then reassign the orphaned documents to another user. For instructions, see Analyzing and Fixing Library and Document Information.
Rather than delete a user’s GroupWise account, you can expire the account. The account, including the user’s mailbox and all items, remains in GroupWise but cannot be accessed by the user. If necessary, the user’s account can be reactivated at a later date. For more information, see Managing Expired or Expiring GroupWise Accounts.
This option is useful for providing GroupWise accounts to temporary or contract employees who come and go. You can set a user’s GroupWise account to expire immediately or at a future date and time.
Ensure that the user has exited the GroupWise client and GroupWise Notify.
In the GroupWise Administration Console, browse to and click the name of the user.
On the Account tab, select Expiration Date, and then set the date to expire the account.
Click Save, and then click Close to return to the main Administration Console window.
Expired GroupWise accounts remain expired until you reactivate them or delete them. Refer to the following sections for information to help you manage expired accounts:
Rather than search for expired or expiring accounts, you can use the Expired Records tool to quickly list expired accounts for your entire system, a single domain, or a single post office. Depending on the date you choose, you can see expired accounts only or both expired and expiring accounts.
In the GroupWise Administration Console, click System > Expired Records.
or
Browse to and click the name of a post office or domain, click the Objects tab, and then click Expired Records.
The Expired As Of field defaults to the current date. Only accounts that have expired as of this date are displayed in the list. To see accounts that will expire in the future, you need to change the date in the Expired As Of field.
For example, in the dialog box shown above, the current date is 4/1/18 (April 1, 18). To see what accounts will expire by May 1, 18, you would change the Expired As Of date to 5/1/18.
When you are finished viewing expired or expiring accounts, click Close.
In the GroupWise Administration Console, browse to and click the name of the user.
On the Account tab, click the Calendar icon located next to the Expiration Date field, and then change the time and date.
Click Save, and then click Close to return to the main Administration Console window.
In the GroupWise Administration Console, browse to and click the name of the user.
On the Account tab, deselect Expiration Date.
Click Save, and then click Close to return to the main Administration Console window.