3.5 Ignoring Old GroupWise Items

By default, the GroupWise POA does not transfer items to the GroupWise Sync Agent if they are older than 30 days. Typically, mobile device users have an even shorter time window during which they want items retained on their mobile devices. Allowing the GroupWise Sync Agent to accept items into your Mobility system that will ultimately be discarded by the Device Sync Agent is not an efficient use of system resources.

You can decrease this setting in order to decrease sync agent traffic for old items and to align more closely with the needs of mobile device users. If necessary, you can increase this setting to a maximum of 60 days.

  1. In the Mobility Admin console, click Service Configuration Service Configuration icon, then click GroupWise to display the GroupWise Sync Agent Configuration page.

  2. In the Ignore Events After field, increase or decrease the item age as needed.

    Ignore Events After option

  3. Click Save to save the new setting(s).

  4. Restart the Mobility Service to put the new setting(s) into effect:

    rcgms restart